General Manager

3165 Jersey Mike's Waxhaw; Waxhaw (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

3165 Jersey Mike's in Waxhaw, NC is seeking a General Manager to oversee all store operations. The ideal candidate will ensure high-quality service and customer satisfaction, manage sales and profits, and create employee schedules. Qualifications include a high school diploma, preferred 2 years of quick service restaurant experience, and a Serve Safe Certification. This role requires effective communication skills and a desire to thrive in a fast-paced environment.

Qualifications

• Education: High school degree or equivalent.
• 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.
• Must have reliable transportation.

Responsibilities

• Manage store operations, including sales, service quality, and customer satisfaction.
• Create employee schedules and lead training.
• Participate in management meetings and strategy sessions.

Skills

Excellent menu and product knowledge

Outstanding personality

Ability to thrive in a fast‑paced environment

Effective communication with guests

Education

High school degree or equivalent

Job description

General Manager Responsibilities

General Managers are responsible for the complete and total management of a Jersey Mike’s store/operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 years QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification – Food Handler
• Must have reliable transportation

Key Competencies

• Excellent menu and product knowledge
• Outstanding personality
• Ability to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Effective communication with guests
• Participation in all Jersey Mike’s training programs
• Reliability in meeting schedule requirements

Compensation

To be discussed