General Manager

3222 Jersey Mike's Southend; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

3222 Jersey Mike's Southend in Charlotte is seeking a General Manager to oversee store operations, including sales, customer satisfaction, and inventory. With a focus on profitability and employee training, this role requires a high school diploma, QSR experience, and effective communication skills. Must be 18 years or older and possess reliable transportation. Join a dynamic team in the fast-paced restaurant environment, contributing to exceptional service quality and a thriving business.

Qualifications

• 2 years QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification – Food Handler.
• Must have reliable transportation.

Responsibilities

• Manage store sales and volume to ensure profitability.
• Create employee schedules and place inventory orders.
• Lead employee training and participate in management meetings.

Skills

Excellent menu and product knowledge

Outstanding personality

Ability to thrive in a fast‑paced environment

Effective communication with guests

Reliability in meeting schedule requirements

Education

High school degree or equivalent

Job description

General Manager Responsibilities

General Managers are responsible for the complete and total management of a Jersey Mike’s store/operation, including:

• Store sales
• Volume
• Quality of service
• Customer satisfaction
• Profit margin
• Create employee schedule
• Place inventory orders
• Lead employee training
• Lead by example
• Participate in management team meetings and strategy sessions

Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.

Qualifications

• Education: High school degree or equivalent
• 2 years QSR experience preferred
• Must be 18 years or older to operate the slicer
• Serve Safe Certification – Food Handler
• Must have reliable transportation

Key Competencies

• Excellent menu and product knowledge
• Outstanding personality
• Ability to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Effective communication with guests
• Participation in all Jersey Mike’s training programs
• Reliability in meeting schedule requirements

Compensation

To be discussed