General Manager

CenterCal Properties; Tigard (OR); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

401k after 90 days

Unlimited PTO

Community service days

Flex spending accounts

Job summary

CenterCal Properties seeks a General Manager for assets in the Oregon region, including Bridgeport Village in Tigard and Nyberg Rivers/Woods in Tualatin. You will direct overall property management, merchandising, and guest relations to maximize tenant sales and asset value.

The role requires leadership, budgeting, lease administration, and strong collaboration with operating, asset, marketing, development, and leasing teams. Occasional after-hours work and field inspections may be required.

Qualifications

• 5-7 years’ experience as a General Manager in the shopping center industry.
• Demonstrated knowledge of real estate and/or retail development, leasing, property management operations.
• Action oriented with urgency, high energy and enthusiasm.
• Ability to lead, manage, motivate and foster teamwork.
• Proficiency with Microsoft Office applications.
• Ability to work evenings, weekends and holidays as scheduled (MOD program).

Responsibilities

• Responsible for overall profitability of Property through tenant sales and portfolio financial management.
• Oversee security, operations, marketing, housekeeping, and maintenance vendors with contract management.
• Prepare annual budget and monthly financial forecasts and operations reporting.
• Responsible for lease administration including commencement date memos and notices; ensure compliance.
• Maintain parking operations and drive asset improvements; coordinate with internal teams.

Skills

Leadership

Team management

Budgeting

Contract management

Tenant relations

Property management operations

Vendor management

Microsoft Office

Tools

Microsoft Office

Job description

Incredible opportunity to be part of an amazing portfolio and team! Bridgeport Village in Tigard, Oregon is seeking a General Manager to provide the overall strategic property management direction for Bridgeport Village, the Pacific Northwest’s preeminent fashion and lifestyle shopping center; and Nyberg Rivers and Nyberg Woods in Tualatin.

We are seeking someone who embodies our values: Kind, Scrappy, Uplift Communities, Creative Persistence, Curiously Open Minded, Magical Places, and Build Great Teams.

In addition to a competitive compensation package, CenterCal offers a comprehensive benefits package and a company culture that is collaborative and focused on the health and well-being of its strongest asset – all employees!

• Medical, dental, vision, short-term disability, long-term disability and a group term life benefit.
• 401k plan - Under the Company’s current benefits package, eligible employees can begin participating after 90 days of employment.
• Financial advisement services through the company’s 401k advisor.
• Unlimited PTO Plan
• Two paid community service days – one individual volunteer day and one company-sponsored.
• Flexible spending accounts and more!

Position Summary:

Responsible for providing the overall strategic property management direction for assets in the Oregon region (“Properties”) in accordance with CenterCal Properties’ policies and standards. This includes but is not limited to: center merchandising, tenant sales maximization, community involvement, tenant and guest relations, contract management, budgeting, collections and expense control, production of monthly management reports, lease administration, and other assigned duties.

This role is a key contributor to the total asset value creation working in partnership with Operating Management, Asset Management, Marketing, Development, Leasing and other internal teams.

Responsibilities:

Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job. Responsibilities include but are not limited to:

• Responsible for the overall profitability of Property through maximization of tenant sales and portfolio financial management and controls.
• Supervise and oversee security, operations, marketing, housekeeping, and maintenance vendors, including contract management, walk-throughs, meetings and work orders.
• Preparation of the annual budget for Property. Preparation of monthly financial forecasts and operations reporting.
• Responsible for specialty and temporary leasing. Canvasses for specialty, temporary and permanent tenants for each asset.
• Responsible for lease administration including but not limited to production of commencement date memorandums, resolving commencement date disputes, open and close notices. Interpret and enforce lease covenants and provisions; assure tenant compliance with required rules and regulations.
• Expense control including negotiating contracts, authorizing expenditures, reviewing monthly profit and loss statements.
• Maintain a responsive open-line of communication by meeting on a regular basis either in a group setting or one-on-one with tenants including handling complaints, lease enforcement and preparation of amendments.
• Responsible for contract services and performance management including negotiation, renewals, supervision and termination.
• Responsible for overall parking operations to eliminate parking issues and perceptions.
• Provide leadership to achieve objectives and goals. Conduct periodic (weekly) property inspections and prepare reports assuring property is being maintained to the owner’s standards.
• Identify and correct (or plan for the correction) of physical property needs, operational procedures, etc. Identify and implement plans to improve the asset, either physically, operationally or procedurally.
• Responsible for providing operational input and strategic planning during the development phase of new projects as they come on-line.
• Responsible for identifying poorly performing or watch-list tenants and remerchandising as needed to keep each asset highly competitive.
• Maintain annual accounts receivable balance of .05% of billing or below. Initiate rent collection efforts, late pay notices, default notices and legal action.
• Maintain liaison with key city officials and departments.
• Handle customer complaints.
• Active involvement with the surrounding communities and local organizations, including developing relationships with key players in the local community. Meet on a regular basis with merchants either in a group setting or one-on-one.
• Oversees general office operations.
• Other duties as assigned.

Accountabilities:

• Successfully operate Property on a daily basis
• Foster positive relations with staff, management team, tenants and public/community
• Promptness and dependability

Job Specifications:

• 5-7 years’ experience as a General Manager in the shopping center industry required.
• Demonstrated knowledge and interest for real estate and/or retail development, leasing, property management operations.
• Action oriented, taking on new opportunities and challenges with a sense of urgency, high energy and enthusiasm.
• Demonstrated ability to lead, manage, motivate and foster teamwork.
• Proficiency with all Microsoft Office applications.
• Creative thinker and problem solver.
• Ability to manage multiple projects at one time in a fast-paced environment.
• Ability to work evenings, weekends and holidays as scheduled; includes Participation in MOD (Manager on Duty) Program.