General Manager

0069 Carl's Jr; Thousand Oaks (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a General Manager to lead operations at their location. This role is crucial for ensuring exceptional guest experiences and managing a dedicated team. The ideal candidate will have a strong management background, preferably in the restaurant industry, and possess excellent financial and analytical skills. You will be responsible for training staff, maintaining high standards of service, and executing business plans. Join a dynamic team where your leadership will directly impact guest satisfaction and operational success.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of management experience, preferably in a restaurant.

Responsibilities

• Ensure a positive guest experience and respond to guest concerns.
• Hire and train staff to maintain high guest satisfaction levels.
• Manage financial results and enforce labor laws.

Skills

Basic computer skills

Financial and analytical skills

Organizational skills

Team-building abilities

Problem-solving skills

Effective verbal and written communication skills

Education

High school diploma or equivalent

3–5 years management experience

Job description

Job Description

Akash Management, LLC is a leading restaurant company operating as Carl’s Jr. Our commitment to winning is to outperform everyone in everything we do, driven by a relentless hunger to be on top. We innovate constantly, leverage technology, and employ a highly trained workforce dedicated to delivering the best restaurant experience for our guests.

This posting provides general information about working in our restaurant but is not a comprehensive job description. Employees perform various tasks daily, and not all essential functions are listed.

The General Manager (GM) is ultimately responsible for all restaurant activities, ensuring they align with the business plan. The GM oversees staff performance, including Shift Leaders, Crew Trainers, and Crew Persons, ensuring responsibilities are met.

Essential Functions

1. Model and foster an environment where the Guest is always right, ensuring a positive guest experience.
2. Respond promptly and positively to guest concerns.
3. Hire high-quality personnel who demonstrate and ensure consistent guest satisfaction.
4. Ensure all employees are trained and empowered to deliver total guest satisfaction.
5. Evaluate employee performance in maintaining high guest satisfaction levels.
6. Continuously improve employee skills, knowledge, and morale.
7. Train, coach, and provide regular performance feedback.
8. Maintain a fun and enjoyable work environment.
9. Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
10. Use labor effectively to meet budget targets.
11. Manage financial results.
12. Implement company-wide marketing programs.
13. Enforce all applicable labor laws.
14. Uphold food safety, handling, and sanitation standards to ensure health and safety.
15. Maintain a guest-focused approach.
16. Demonstrate high personal integrity, treating all employees with honesty, respect, and dignity.
17. Be performance-oriented, clearly communicating expectations, measuring results, recognizing good performance, and addressing poor performance.

Education

High school diploma or equivalent. 3–5 years management experience, preferably in a restaurant setting.

Hours

Able to work a 47.5–50 hour week with flexible hours as scheduled by the District Manager.

Skills & Abilities

• Basic computer skills.
• Financial and analytical skills, including planning, budgeting, scheduling, and P&L management.
• Organizational, planning, and time management skills.
• Team-building abilities.
• Problem-solving skills.
• Effective verbal and written communication skills.

Physical Abilities

• Work long hours and stand for extended periods.
• Work around heat and in close quarters with others.
• Move throughout the restaurant to observe operations and employee performance.
• Lift 50–75 pounds comfortably.
• Work with various cleaning products.