General Manager

Moxy Hotels; Tempe (AZ); On-site; USD 115,000 - 120,000; Full time

Benefits offered by this job

Health coverage

Career growth

Work-life balance

Extra perks

Job summary

MOXY Phoenix Tempe hotel is seeking a dynamic Captain to lead operations as General Manager. You will drive brand standards, guest experiences, and team culture in Tempe's university area.

This is not a desk job; you will manage all departments, balance financial targets with the Moxy vibe, and act as the public face of the hotel. The role requires 5+ years in hotel leadership, Marriott system familiarity preferred, and a track record of profit growth, staff development, and exceptional guest

Qualifications

• 5+ years of experience as Hotel General Manager, Captain, or senior hospitality leadership.
• Marriott system experience is highly preferred.
• Proven ability to drive financial performance and guest satisfaction.
• Strong leadership presence with ability to develop and retain staff.
• Deep knowledge of revenue management and sales strategy.
• Ability to work flexible schedules including weekends and holidays.

Responsibilities

• Own the Moxy vision and keep it alive, buzzing, and aligned with ownership goals.
• Build a high-performance crew with accountability and a culture of spirited service.
• Lead by example from the floor with a guest-first, experiential mindset.
• Recruit, mentor, and promote department heads and crew for long-term retention.
• Oversee total hotel operations across Front Desk, Housekeeping, Engineering, F&B, Sales, and Admin.
• Deliver memorable guest experiences and drive strong satisfaction and social engagement.
• Maintain full compliance with Marriott/Moxy brand standards, safety rules, and procedures.

Skills

Hospitality leadership

Marriott experience

Revenue management

P&L oversight

Team leadership

Job description

Additional Information

Job Number 26129086

Job Category Property Leadership

Location 1333 Rural Road, TEMPE AZ 85281, United States

Schedule Full Time

Located Remotely? N

Position Type Management

Pay Range: $115,000 to $120,000 annually

Expiration Date: 11/20/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Twenty4Seven Hotels Corporation. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

GENERAL MANAGER - A&G

Full Time

Moxy Phoenix ASU, Tempe, AZ, US

Salary Range: $115,000.00 To $120,000.00 Annually

Our MOXY Phoenix Tempe hotel is hunting for a high-energy hospitality rockstar to step up as Captain (General Manager) and lead our crew to brand glory! As the fearless leader of the squad, you’ll help “craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns.” If you are ready to ditch the boring corporate suit and advance your career with a growing, exciting hotel management company, this is your move.

The Gig

We’re looking for a dynamic, results-driven Captain to run the show at MOXY Phoenix Tempe—a vibrant, design-forward lifestyle playground right in the center of Tempe's high-demand, high-energy university and urban scene. This isn’t a standard desk job. We need a bold culture leader who lives and breathes the Moxy vibe—someone who effortlessly blends serious operational hustle with a spirited, playful atmosphere. You’ll be the ultimate brand ambassador in the community while smashing financial targets, keeping the crew hyped, and ensuring our guests have unforgettable stays, all in line with Twenty Four Seven Hotels standards.

What You’ll Do

Chief Vibes Officer & Crew Culture

• Own the Moxy vision and keep it alive, buzzing, and perfectly aligned with ownership goals.
• Build a high-performance squad where accountability meets serious fun, fostering a culture of spirited service and deep crew engagement.
• Lead by example from the floor, ensuring a guest-first, experiential mindset across every single shift.
• Recruit, mentor, and level-up your department heads and crew; championing internal promotion and sticking around for the long haul.

Flawless Operations & The Moxy Experience

• Oversee total hotel operations, including the Crew (Front Desk + Bar mashup), Housekeeping, Engineering, Food & Beverage, Sales, and Admin.
• Deliver non-boring guest experiences that get people talking, driving major love on social media and guest satisfaction metrics.
• Squash guest issues creatively and execute lightning-fast, brilliant service recovery when things go sideways.
• Keep it legit by maintaining full compliance with Marriott/Moxy brand standards, safety rules, and operational procedures.

Money & Metrics

• Build and crush annual business plans, budgets, and forecasts to hit serious topline and bottom-line goals.
• Drive performance across all the major report cards: RevPAR Index, ADR, occupancy, and GOP margins.
• Dive into operational data and financial metrics to find quick wins and smart pivots.
• Keep a sharp eye on costs, labor management, and overall profitability without breaking the vibe.

Sales, Hype & Local Buzz

• Team up closely with Sales, Marketing, and Revenue management to grab market share, hijack local events, and flood the hotel with demand.
• Use data, tech, and killer social promotions to keep the property top-of-mind and relevant.
• Lock in tight relationships with Arizona State University partners, local businesses, and community organizations.

Community Hookups & Brand Rep

• Be the public face of the hotel, mixing and mingling in the local Tempe market to drive traffic.
• Lock in local partnerships that bring outsiders into our space for food, drinks, and events.
• Color outside the lines by balancing strict Marriott standards with local, entrepreneurial, and unconventional ideas.

What You Bring To The Bar

• 5+ years of experience crushing it as a Hotel General Manager, Captain, or equivalent senior lifestyle hospitality leadership role.
• Marriott system experience is highly preferred—bonus points if you already speak fluent Moxy.
• A proven track record of driving financial wins, tight operations, and stellar guest reviews.
• A magnetic leadership presence—you know how to inspire, develop, and retain a high-performing crew.
• Deep knowledge of revenue management, sales strategy, and P&L oversight.
• Sharp problem-solving instincts and advanced analytical skills.
• A master understanding of competitive market dynamics, university-driven towns, and local Tempe/Phoenix demand.
• The ability to juggle strict brand requirements with pure innovation, fun, and operational agility.
• Ability to work flexible schedules, including weekends and holidays

We offer a highly competitive salary that reflects your skills and experience. Health Coverage. Work-Life Balance. Career Growth & Support. Extra Perks

This company is an equal opportunity employer.

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