General Manager

MV Transportation; South San Francisco (CA); On-site; USD 110,000 - 126,000; Full time

Job summary

MV Transportation seeks a General Manager to lead the assigned operating location, overseeing daily operations and ensuring delivery of annual business plans. You will control the transportation contract in compliance with agency policies and company procedures.

You will manage customer relations, mentor staff, oversee maintenance and safety programs, and drive financial and operational performance to meet expectations. Strong leadership and contract-execution skills are essential.

Qualifications

• College degree or equivalent business management experience.
• 5 years of comprehensive operations management experience and 7 years of management/supervisory experience in a transit environment.
• Knowledge of Trapeze scheduling software.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and safety DOT/FTA compliance.
• MS Office, strong analytical, written and verbal communication and multitasking skills.

Responsibilities

• Manage operations at the assigned location to deliver annual business plans.
• Oversee daily operation of the transportation contract in compliance with agency policies and company procedures.
• Manage customer relations through direct contact and outreach programs.
• Identify, train and mentor location staff.
• Communicate effectively with location staff and support teams.
• Oversee vehicle maintenance and fleet availability to meet service requirements.
• Ensure safety and training programs meet regulatory and contract requirements.
• Maintain client contact to meet or exceed expectations and conduct audits as needed.
• Review key operational metrics daily, weekly and monthly.

Skills

MS Office

Analytical skills

Written verbal communication

Multi-tasking

Education

College degree or equivalent

Tools

Trapeze scheduling software

Job description

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Responsibilities

MV Transportation is seeking a General Manager who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Job Responsibilities:

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance withcompany, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations.
• Implement, promote and adhere to company policies and procedures.
• Interact with bridges committee to effectuate positive changes to policies, procedures and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements:

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of (5) five years of comprehensive experience in operations management and a combination of (7) seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor/union(s) negations/expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills and high degree of multi-tasking skills.
• A dd itional duties/responsibilities based upon i ndividual contract requirements.

Starting salary range: $110,000 - $126,000

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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