Guest-Facing Pro Shop Associate at Golf Club

Troon; Smyrna (DE); Hybrid; USD 17,000 - 28,000; Part time

Benefits offered by this job

Healthcare Benefits

Retirement Benefits

Job summary

Garrisons Lake Golf Club in Smyrna, DE is seeking a part-time Pro Shop Attendant to support guest services, reservations, and golf shop operations under Troon management. The role focuses on delivering a positive member and guest experience while upholding club standards and procedures.

Responsibilities include processing reservations, assisting with check-in, organizing inventory, handling payments, and helping maintain a safe, well-presented shop environment.

Qualifications

• Must have strong communication and interpersonal skills.
• Must be coachable and have basic computer skills.
• Must be dependable and have a strong work ethic.

Responsibilities

• Process customer reservations for guests of the golf course.
• Provide customer service to arriving guests to help expedite check-in.
• Arrange and display golf shop inventory as necessary and directed.
• Collect green and cart fees and process in the POS system.
• Assist in maintaining a clean, safe workplace and orderly shop.
• Assist with setup of equipment and golf carts and related duties as assigned by GM.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Job description

Garrisons Lake Golf Club
Smyrna, DE 19977, USA

Description

Garrisons Lake Golf Club, located in Smyrna, DE, is pleased to announce an excellent career opportunity for a part-time Pro Shop Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Responsibilities:

Responsible for processing customer reservations for guests of the golf course

Provides customer service to arriving guests to help expedite check-in process

Arranges and displays golf shop inventory as necessary and directed

Collects green and cart fees (and other revenue) from guests and processes in the POS system as trained

Assists in maintaining a clean, safe workplace

Assists in reconciliation of cash and accounts receivable charges to daily register at the closing of the day

Ensure property and it's amenities are secured daily

Assist with set-up of equipment and golf carts

Perform related duties as assigned by General Manager

When acting as an “Outside” staff member

Responsible for welcoming and greeting of guests and players in a friendly manner

Explaining rules and course etiquette to all groups if needed

Wash and sanitize golf cart fleet, maintain organized storage areas and practice facility

Assist with the set-up and organization of the golf carts and equipment for any regular tee time starts or outing

Facilitate orderly and timely pace of play of groups to prevent delays

Answer all questions in a friendly manner. Keep a record of starting times and golf cart numbers for each group when necessary

Ensure that each group has four players if possible

Responsible for the picking up and cleaning practice balls when scheduled

Ensure property and it's amenities are secured daily

Perform related duties as assigned by General Manager

Qualifications, Experience and Skill Requirements:

• Must have strong communication and interpersonal skills
• Must be coachable and have basic computer skills
• Must be dependable and have a strong work ethic
• Knowledge about the game of golf preferred

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.