General Manager

Panera LLC; Shakopee (MN); On-site; USD 65,000 - 73,800; Full time

Benefits offered by this job

Paid vacation, sick time, and holidays

Medical, dental, vision, life insurance

401(k) with match

Tuition discounts

Team member assistance program

Job summary

Panera LLC in Shakopee, Minnesota is seeking an experienced General Manager to lead a high-performing team at a beloved neighborhood bakery-cafe. The successful candidate will oversee operations, ensuring every guest is delighted by quality food and exceptional service.

With responsibilities including team development, inventory control, and compliance with health standards, this role requires strong business acumen and leadership skills. A competitive salary and benefits, including bonuses and insurance, are offered.

Qualifications

• 3+ years of restaurant general manager experience preferred.
• ServSafe certification (or ability to achieve).
• Physical ability to lift, carry, push up to 25 pounds.

Responsibilities

• Lead and develop the bakery-cafe team.
• Manage team performance and ensure guest satisfaction.
• Ensure compliance with health and safety standards.

Skills

Restaurants Management

Staff Training

Customer Service Excellence

Business Acumen

Communication Skills

Job description

General Manager

We are looking for a General Manager to lead a high‑performing team and oversee the success of a beloved neighborhood bakery‑cafe.

What’s In It For You?

• Competitive pay and eligibility for quarterly bonuses
• Free on‑shift meals and unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance, and 401(k) with match
• Career advancement and leadership development opportunities
• Tuition discounts
• Perks and rewards for team members
• Team member assistance program

Responsibilities

• Own all aspects of leading the bakery‑cafe team including planning, staffing needs, scheduling, development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to meet operational and quality standards and exceptional guest service expectations.
• Develop subject‑matter experts within the café by building managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures to execute company strategies and initiatives.
• Ensure every guest is delighted by the quality of food, service, and staff.
• Build engaging relationships for long‑term, loyal guests.
• Ensure compliance with company policies, federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets Panera’s health, food, safety, and culture standards.
• Control bakery‑cafe overall costs and inventory.
• Help build a culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years.
• 3+ years of restaurant general manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching, and developing others in a fast‑paced environment.
• Flexible hours, including nights and weekends.
• Physical ability to lift, carry, push, or pull objects up to 25pounds and stand or walk for up to 6 hours.
• Strong communication skills in a loud environment.
• Commitment to Panera’s Guiding Values and Behaviors.

Compensation

Salary range: $65,000 - $73,800, depending on experience, skills, and location.

Equal Opportunity Employer

We are an equal opportunity employer. Disabled/Veterans welcome.