General Manager

Panera LLC; Chicago (IL); On-site; USD 67,000 - 82,000; Full time

Benefits offered by this job

Competitive pay & eligible for quarterly bonuses

Free on-shift meals & unlimited fountain beverages

Paid vacation, sick time, and holidays

Medical, dental, vision, life insurance & 401(k) with match

Career advancement & leadership development opportunities

Tuition discounts

Job summary

Panera LLC is seeking a General Manager Lead in Chicago to oversee bakery-cafe operations. This role includes leading a team, ensuring quality customer service, and managing staffing and development.

The ideal candidate has 3+ years of experience, leadership skills, and the ability to thrive in a fast-paced environment. Compensation ranges from $67,000 to $82,000, and includes various benefits, such as medical insurance and career advancement opportunities.

Qualifications

• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Ability to lift, carry, push, or pull objects 25 pounds.

Responsibilities

• Lead bakery-cafe team, managing staffing needs and development.
• Hire, onboard, and train new team members.
• Ensure high quality of food, service, and team performance.

Skills

Strong business acumen

Team motivation and development

Communication skills

Leadership

Job description

General Manager Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day. Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

Benefits

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

Compensation

$67,000-$82,000 – The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job‑related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Responsibilities

• Own all aspects of leading the bakery‑cafe team including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery‑cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long‑term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Responsible for maintaining the bakery‑cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Qualifications

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast‑paced environment.
• Capability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Ability to work flexible hours, including nights and weekends in a fast‑paced environment with shifting priorities.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Location: 606477 Chicago, IL - North State Street

Equal Opportunity Employer: Disabled/Veterans