General Manager

Wingate by Wyndham Savannah - Pooler Airport; Savannah (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Wingate Savannah Airport is seeking a General Manager responsible for the seamless operation of housekeeping, front office, food & beverage, and sales. The GM will oversee hiring, budgeting, and discipline, ensuring top-tier guest satisfaction and property standards.

The role requires 2+ years as a GM in a major hotel brand, strong leadership, budgeting, forecasting, and the ability to motivate the team to achieve revenue and RevPAR goals in a competitive market.

Qualifications

• 2+ years experience as GM of a major hotel brand.
• Strong budgeting, forecasting, and planning skills.
• Proven leadership and team-building abilities.
• Excellent guest service training skills.
• Ability to interview and hire associates; disciplinary measures.

Responsibilities

• Manage daily hotel operations to achieve revenue, house profit, and RevPAR targets.
• Maintain guest satisfaction, associate satisfaction, quality assurance and asset protection standards.
• Lead interviewing, hiring, and performance disciplinary processes.
• Represent hotel to guests, sales accounts, and local community.
• Ensure adherence to budgets and control expenses while optimizing guest experience.

Skills

General management

Budgeting

Forecasting

Leadership

Guest service

Job description

Lead our Team as the Hotel General Manager

Wingate Savannah Airportis seeking a General Manager that is directly responsible for the success of the housekeeping, front office, food and beverage, and sales departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The General Manager will also be involved in the interviewing and hiring of new associates, as well as disciplinary measures.

Candidate must have 2-3 years previous management experience as an exceptionally strong General Manager. Additionally, this candidate must have strong experience in budgeting, forecasting, payroll, expense control, employee and guest relations, with proven service training skills, leadership, team building, and be a "results driven leader."

Energetic, self-motivated individual with strong initiatives and willing to put additional time and efforts in the operation to ensure optimum financial performance under current economic situation.

The responsibilities include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection. Candidate must demonstrate leadership and professional image to associates, guests, sales accounts, local community representatives, vendors, and competitors.

Job Requirements

• 2+ years previous experience as a GM of a major hotel brand
• Exceptional skills in front office management
• Exceptional leadership and team building skills
• Ability to develop people
• Must be results driven
• Exceptional skills in budgeting, forecasting, and planning
• Strong skills in "guest service training
• Ability to confront issues/problems and deal and resolve them timely;
• Ability to motivate and inspire team members to perform at their best ability;
• Ability to prioritize, organize and work under time constraints with sense of urgency
• Ability to handle guest issues with tact, patience and diplomacy

Source: Hospitality Online