General Manager

IHOP; San Leandro (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Training & Development

Paid Time Off

Work-Life Balance

Employee Discounts

Mileage Reimbursement

Growth Opportunities

Job summary

IHOP is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and maximize profitability. The role emphasizes team leadership, strategic planning, and hands-on management in a fast-paced environment.

You will hire and mentor staff, oversee budgets, and implement growth initiatives while maintaining high service standards and a positive hospitality culture.

Qualifications

• Experience leading teams in hospitality, retail, or related fields.
• Ability to manage budgets and monitor financial performance.
• Strong communication and problem-solving capabilities.

Responsibilities

• Lead and inspire a team to deliver outstanding service and results.
• Oversee daily operations to ensure efficiency and high standards.
• Develop and implement strategies to drive sales and growth.
• Hire, train, and mentor staff to build a motivated team.
• Manage budgets, control costs, and maximize profitability.
• Identify opportunities to improve processes and customer satisfaction.
• Foster vendor and community relationships to support success.

Skills

Leadership

Budgeting

Communication

Problem-solving

Organization

MS Office

Education

Business degree (nice-to-have)

Job description

Join Our Team!

We’re looking for an energetic, self-motivated, and results-driven General Manager to lead our team and oversee daily operations. As General Manager, you’ll play a key role in driving

business growth, creating a positive team culture, and delivering an excellent guest experience.

This role is ideal for someone with strong leadership skills, a passion for hospitality, and the ability to balance people, performance, and profitability.

What You’ll Do:

• Lead and inspire a team to deliver outstanding service and results.
• Oversee daily operations to ensure efficiency and high standards.
• Develop and implement business strategies that drive sales and growth.
• Hire, train, and mentor staff to build a motivated, high-performing team.
• Manage budgets, control costs, and maximize profitability.
• Identify opportunities to improve processes and customer satisfaction.
• Foster vendor and community relationships to support business success.

What We’re Looking For:

• Previous management experience (restaurant, retail, or hospitality preferred).
• Strong leadership, communication, and problem-solving skills.
• Ability to manage budgets and analyze financial performance.
• Organized, detail-oriented, and able to thrive in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer skills.
• A degree in Business or related field is a plus, but not required.

Benefits We Offer:

• Health, Dental, and Life Insurance
• Paid Training & Ongoing Development
• Paid Time Off & Work-Life Balance
• Employee Discounts
• Mileage Reimbursement
• Growth opportunities within our company

International House of Pancakes® began making people smile in 1958 when it opened its doors in the suburbs of Los Angeles. Fifteen years later, a new marketing campaign introduced the acronym \IHOP\, and since then it’s been the name people know as the place they can enjoy their favorite breakfast experience—any time of day.