General Manager

IHOP; Lewisville (TX); In loco; USD 50.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Descrizione del lavoro

IHOP seeks a General Manager to lead our restaurant with a focus on guest service, performance, and people management. You will drive financials, marketing initiatives, and staff development to ensure exceptional dining experiences.

Expect to recruit, train, and retain a high-performing team, maintain SOP adherence, monitor inventory and food quality, and communicate with guests to resolve concerns promptly.

Competenze

• 2+ years of relevant experience.
• Valid driver's license.
• High school diploma or equivalent.
• Ability to speak and read English.
• Basic math skills.

Mansioni

• Execute annual financial objectives for the unit.
• Lead local restaurant marketing and guest service initiatives.
• Recruit, train and retain restaurant staff.
• Coach and manage restaurant staff according to SOPs.
• Ensure food safety, SOP compliance and timely service.
• Monitor inventory, supplies and equipment condition.
• Communicate with guests and resolve complaints professionally.
• Prepare required reports and paperwork for organization.

Conoscenze

Leadership experience

Guest service orientation

English communication

Driver's license

Basic math skills

2+ years experience

Formazione

High school diploma or equivalent

Descrizione del lavoro

Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHOP.

WHAT'S THE SCOPE?

We offer a competitive wage of up to $56,000/year that reflects your skills and experience in the restaurant industry.

Full-time employees get health insurance!

This position is full-time, but the schedule will vary depending on the needs of the restaurant.

YOUR CONTRIBUTIONS MATTER

In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems.

Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization.

WHAT'S REQUIRED?

• 2+ years of relevant experience
• Valid driver's license
• High school diploma or equivalent
• Ability to speak and read English
• Basic math skills

ABOUT IHOP

With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day!