General Manager 3021

IHOP; Pasadena (TX); Vor Ort; USD 50.000 - 61.000; Vollzeit

Benefits dieser Stelle

Health insurance

Zusammenfassung

IHOP in Pasadena, TX seeks an experienced General Manager to lead daily operations, uphold SOPs, and drive guest satisfaction.

You will manage staffing, training, inventory, budgeting, and regulatory compliance while promoting from within and delivering high standards of food and service.

Qualifikationen

• 2+ years of restaurant management experience.
• Valid driver's license required.
• High school diploma or equivalent.
• Ability to speak and read English.
• Basic math skills.

Aufgaben

• Oversee front-of-house and back-of-house operations.
• Ensure SOP compliance and food quality standards.
• Recruit, train, and retain staff.
• Manage budget, inventory, and supplier relations.
• Provide guest service excellence and resolve complaints.

Kenntnisse

2+ years experience

English reading/writing

Basic math skills

Valid driver's license

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Are you hungry for a new challenge in your career? Are you a natural leader who thrives in a high-performance and energetic environment? If so, we have an exciting opportunity for you to join our team as a full-time General Manager at IHOP.

WHAT'S THE SCOPE?

We offer a competitive wageup to$55,000/yearthat reflects your skills and experience in the restaurant industry.

Full-time employees get health insurance!

This position is full-time, but the schedule will vary depending on the needs of the restaurant.

YOUR CONTRIBUTIONS MATTER

In this position, you will handle a wide variety of responsibilities. Executing annual financial, local restaurant marketing, guest service, and human resource objectives will be essential to the success of our restaurant. Your responsibilities will also include managing the restaurant floor and ensuring regular contact with guests. It will be crucial to maintain guest complaints within acceptable limits and handle any concerns in a professional and timely manner. Compliance with federal, state, and local regulations applicable to the assigned unit is a must. Recruitment, training, and retention of employees will be a significant part of your role. Adhering to the current SOP and operations plan, you will conduct ongoing coaching, administer the restaurant hourly compensation plan, and document any performance problems.

Additionally, you will focus on ensuring that food meets SOP specifications, recipes, plating, and garnishes, and is served at appropriate temperatures within standard ticket times. Maintaining adequate levels of supplies, including food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous items, will be necessary. You will be responsible for ordering food in a timely manner, keeping inventory to a minimum, and avoiding out-of-stock items. In addition, you will oversee the operational condition of equipment, building structure, and premises, ensuring compliance with federal regulations and SOP. Sanitation practices, security measures, and the implementation of national and local marketing promotions will fall under your purview. Completion of all required reports and paperwork is expected to ensure proper documentation and communication within the organization.

WHAT'S REQUIRED?

• 2+ years of relevant experience
• Valid driver's license
• High school diploma or equivalent
• Ability to speak and read English
• Basic math skills

ABOUT IHOP

With a rich history dating back to 1958, IHOP is a go-to destination for breakfast lovers. Whether you're craving our famous fluffy pancakes, delicious omelets, or mouthwatering entrees, our extensive menu caters to all tastes, ages, and dietary preferences. Our commitment to serving high-quality food and providing excellent customer service has solidified us as a breakfast staple. We believe in promoting from within and training staff to help them reach their full potential. Join us to serve up smiles every day!