General Manager

IHOP; Florida; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Daytime hours

5-day work week

401K match

Bonus eligibility (profit sharing)

Career development opportunities

Paid time off

Job summary

IHOP in Florida is seeking a General Manager to drive daily operations and cultivate a high-energy restaurant environment focused on exceptional guest experiences and seamless teamwork.

You will lead front-of-house and back-of-house operations, manage financial performance, enforce food safety, and uphold IHOP brand standards while pursuing growth and profitability.

Qualifications

• Dynamic leadership in high-volume restaurant settings.
• Strong communication with guests, team and management.
• Excellent organizational skills and time management.
• Proven supervisory experience in hospitality environments.
• Comfort with administrative tasks using various systems.

Responsibilities

• Lead and mentor a hospitality team to deliver outstanding guest experiences.
• Oversee scheduling, inventory, and cost controls to drive profitability.
• Engage with guests and handle feedback professionally.
• Ensure food safety and sanitation standards are met.
• Uphold restaurant policies and performance expectations.

Skills

Dynamic Leadership

Exceptional Communication

Operational Agility

Experience

Technical Skills

Tools

Restaurant Software

Job description

As our General Manager, you will be the driving force behind our daily operations, cultivating a high-energy environment where exceptional guest experiences and seamless teamwork thrive. You will lead with passion,

championing both front-of-house hospitality and back-of-house operational excellence to maximize profitability and elevate our brand.

Key Leadership Responsibilities

• Team Building and Coaching: Recruit, hire, and mentor a passionate hospitality team, fostering a service culture and developing a high-performance team.
• Financial Management: Oversee the financial performance of the business unit through effective scheduling, inventory control, and cost control measures. Driving and supporting sales initiatives and profitability.
• Guest Hospitality: actively engaging with guests and handling guest reactions and expectations with tact and professionalism.
• Quality Control: Inspire a culture of excellence in food preparation, strict food safety, and optimal sanitation standards.
• Culture & Accountability: Foster a positive work culture while fair-mindedly upholding restaurant policies and performance standards.

Required Skills

• Dynamic Leadership: Proven ability to lead, inspire a team, and keep cool under high-volume pressure.
• Exceptional Communication: Stellar interpersonal skills rooted in empathy, customer service, and team engagement
• Operational Agility: Master-level organization and time management to navigate shifting floor priorities fluidly.
• Experience: Proven track record in restaurant environments, with previous leadership or supervisory experience preferred.
• Technical Skills: Comfortable managing administrative tasks using a variety of technical systems.

What we offer:

• Daytime hours and 5-day work week
• Competitive pay
• Comprehensive benefit options including 401K with up to 4% employer match
• Bonus eligibility – High performing manager are eligible to participate in a bonus program with 50% profit sharing without any upfront investment
• Career Development opportunities
• Paid Time Off – eligible for 2 weeks of PTO as of the first year of employment

EEO Employer

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –