General Manager

Optico Fiber; San Juan (PR); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401K (Retirement Plan)

Vacations and Sick Leave

Job summary

Optico Fiber in San Juan, Puerto Rico, is seeking a skilled Operations Manager to oversee strategic planning and daily operations for fiber optic infrastructure. The role includes managing the installation and maintenance teams, ensuring high network performance, and coordinating budgetary control.

The ideal candidate should hold a Bachelor’s degree and possess over 6 years of management experience in telecommunications. Bilingual proficiency in English and Spanish is necessary along with strong leadership skills. The position offers health insurance, 401K, and vacation leave.

Qualifications

• 6+ years of proven management experience in telecommunications or related tech environments.
• Technical experience in internet technologies, hardware/software is a plus.
• Ability to manage payroll and follow internal policies.

Responsibilities

• Lead strategic planning and operational management for fiber optic infrastructure.
• Recruit, train, and lead technical teams to achieve high performance.
• Monitor expenses, manage budget, and control costs for telecom services.

Skills

Strategic planning

Team leadership

Budget management

Bilingual (English/Spanish)

Telecommunications management

Quality control

Education

Bachelor’s degree in business, Engineering or related field

Job description

Strategic planning and leadership: Create strategies and develop them to maintain business goals, also, identify market opportunities and provide direction to members of management team and supervisors.o Accomplishes department objectives by leading its supervisory staff and is responsible for the overall direction, coordination, and evaluation. Accountable for ensuring continuity of services for the organization through planning, leadership, and projects coordination.o Evaluate construction costs for fiber optic infrastructure expansion (internal and external customers).· Operations Management: Manage daily operations, oversee installations/maintenance/field service, and troubleshoot issues to ensure high networks performance and uptime. Also, you will need to integrate with Network Operating Center management for decisions on establishing future locations for the offsite network equipment and construction of infrastructure. As part of the service the organization provides you will need to see for the equipment needed, outages, and field services required.o Perform quality control on the field jobs.o Direct installation crew and ensure the maximum # is met.o Ensure outages are repaired within standard practices and on time.o Oversee new projects development and supervise related issues.o Coordinate all necessary work with NOC and follow up on this type of worko Manage all related tasks between Design Department and daily information needed for fiberhoods. (fiber available communities)o Manage field service team guaranteeing infrastructure is up to date to minimize risks.o Must coordinate projects related to fiber and infrastructure expansion.o Must be ready for emergencies response.o Collaborate with engineering, sales and executive leadership.o Safety standards in general construction industry, field and OSHA regulations.· Team Leadership: Recruit, train, and lead technical teams. We expect to have a high performing culture. You will also manage payroll, disciplinary actions, and follow up with documentation on internal policies, procedures and regulatory compliance as needed. Follow up with HR when necessary.Assign duties, responsibilities, and spans of authority to department’s supervisors.Coordinate and lead staff meetings to establish goals and objectives.Follow up on any related issue and· Budgeting: Your role will monitor the expenses, manage the budget and control costs for telecom services and projects. Will work with CFO for budgeting planning.o Negotiate prices with vendors and subcontractors.o Be aware of materials prices and coordinate with inventory/warehouse department.o Create plans to control and track expenses and make informed financial decisions for projects and expansion.

• Health Insurance
• 401K (Retirement Plan)
• Vacations and Sick Leave

Educational Requirements

• Bachelor’s degree in business, Engineering or related field.
• · Bilingual- English/Spanish
• · Proven management experience (6+years) in telecommunications, or related tech environments.
• · Having technical experience in internet technologies, hardware/software will be a plus

Salary range

TBD (Based on your experience).

Weekly 05 days. Sunday To Thursday. 09 AM to 06 PM . (Launch Break 01 Hour)