General Manager

Wearetice; Roswell (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their restaurant operations. This role requires overseeing daily functions to ensure high standards of food quality and exceptional customer service. You will manage a dedicated team, implement strategies for operational efficiency, and drive sales through innovative marketing initiatives. This position offers a competitive salary and numerous benefits, including comprehensive health insurance and career advancement opportunities. Join a respected brand in the fast-food industry and make a significant impact on customer satisfaction and team development.

Benefits

Competitive Salary

Health, Dental, and Vision Insurance

Retirement Savings Plans

Paid Time Off

Career Advancement Opportunities

Ongoing Training Programs

Employee Discounts

Positive Work Environment

Qualifications

• Previous experience as a General Manager in a fast-food environment.
• Strong ability to manage and motivate a diverse team.

Responsibilities

• Oversee daily operations and ensure exceptional customer service.
• Train and develop team members to meet performance goals.

Skills

Leadership Skills

Interpersonal Skills

Financial Management

Problem-Solving Skills

Food Safety Knowledge

Education

High School Diploma

Hospitality Management Certification

Job description

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Restaurant General Manager
As a Restaurant General Manager, you will be responsible for overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of food quality, cleanliness, and efficiency. You will lead a team of employees, provide guidance and training, and contribute to the overall success of the restaurant.

Responsibilities

• Manage and supervise all aspects of the restaurant's operations, including food preparation, cooking, serving, and customer service.
• Ensure compliance with Popeyes operational standards, policies, and procedures.
• Train, develop, and motivate team members to deliver excellent customer service and meet performance goals.
• Monitor and control food and labor costs to optimize profitability.
• Conduct regular inventory checks, order supplies, and manage stock levels.
• Oversee the cleanliness and maintenance of the restaurant, ensuring compliance with health and safety regulations.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.
• Implement marketing and promotional activities to drive sales and increase customer engagement.
• Develop and implement strategies to improve operational efficiency and maximize productivity.
• Collaborate with regional and corporate management to achieve business objectives.

Requirements

• Previous General Manager experience in a restaurant management role, preferably in the fast-food industry.
• Strong leadership skills and ability to effectively manage and motivate a team.
• Excellent interpersonal and communication skills.
• In-depth knowledge of food safety and sanitation regulations.
• Proficient in financial management and budgeting.
• Ability to work in a fast-paced environment and make decisions under pressure.
• Strong problem-solving and decision-making skills.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent (additional education or certifications in hospitality or business management is a plus).

Benefits

• Competitive salary and potential for performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plans with employer contributions.
• Paid time off and vacation days.
• Career advancement opportunities within the Popeyes franchise.
• Ongoing training and professional development programs.
• Employee discounts on meals and merchandise.
• Positive and inclusive work environment.
• Opportunity to be part of a well-established and respected brand in the fast-food industry.
• Potential for regional or corporate management positions within the organization.

People Development

• Develops managerial and leadership abilities of restaurant management staff.
• Consistently and constantly reinforces company values.
• Conducts meetings with restaurant management team on a regular basis.
• Provides coaching and feedback on an ongoing basis.

Employee Relations

• Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
• Coaches restaurant management for improved performance.
• Works with restaurant management team to define potential issues/problems and assist in building solutions.

Administration

• Maintains compliance with all state, local, and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
• Completes all required financial reports accurately.
• Responds to P&L statements and takes corrective action as necessary.
• Acts as liaison between the field and home office.

Salary: $45,000 - $60,000 per year

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Food and Beverage Retail

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