General Manager

Riverton Wingers; Riverton (WY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for Advancement

Flexible Hours

Employee Meal Discount

Health Insurance

Development in leadership and organization skills

Job summary

A family-owned restaurant chain in Utah is seeking a Director of Corporate Operations. This role involves total operational and financial responsibility for a restaurant, ensuring customer satisfaction and profitability. The ideal candidate will have supervisory experience in the food service industry, strong leadership skills, and a passion for customer service. The role offers opportunities for advancement, flexible hours, and employee benefits including health insurance.

Qualifications

• 2-4 years supervisory experience in food service or retail, including Profit & Loss responsibility.
• 1 year experience as a Winger’s Kitchen Manager preferable.
• Comfort with basic personal computer literacy.

Responsibilities

• Manage total operational and financial responsibility for the unit.
• Direct hands-on work to train employees and enhance customer satisfaction.
• Control day-to-day operations by scheduling labor and managing inventory.

Skills

Strong interpersonal and conflict resolution skills

Good oral/written communication skills

Strong analytical/decision-making skills

Basic business math and accounting skills

Leadership and training abilities

Education

High School, College or University Degree

Job description

DEPT. / SUPERVISOR: Director of Corporate Operations

POSITIONS SUPERVISED:

Kitchen Manager, Shift Supervisor(s) and Restaurant Team Member(s)

QUALIFICATIONS:

• High School, College or University Degree Preferred
• 2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility. 1 year as a Winger’s KM preferable.
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Strong analytical/decision-making skills, and basic personal computer literacy
• A great Attitude and Smile, and a Passion for Great Food.

CORE RESPONSIBILITIES:

• Total operational and financial responsibility for an individual unit
• Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
• Directly perform hands‑on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant. Continual Training, Mentoring, and Coaching to build your team
• Make Money: Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
• Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
• GM’s are expected to work 50-55 hours per week including peak period Evenings & Weekends
• Control day‑to‑day operations by scheduling labor, ordering food and supplies, and developing the restaurant team
• Ensures QA standards.
  • QA report is maintained,
  • Violations are corrected immediately,
  • Proper behavior trained
• Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
• Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
• Ensure food quality and 100% customer satisfaction
• Ensure complete and timely execution of corporate & local marketing programs
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

WINGERS knows that you need a comfortable and dependable local spot to watch a sports game, eat some delicious American food, and drink a cold beer. We've perfected the art of giving you the comfort of a classic diner with the energy of your local bar.

WINGERS is a family owned and operated company, based in Utah, that strives to spread the ideals of integrity and consistency in an effort to Create Amazing Experiences. These ideals begin with our incredible teams of servers, cooks, hosts, and managers. WINGERS has a personal investment in each employee and encourages mentorship, leadership, and upward growth within the organization.

Perks of Working at WINGERS Include:

• Opportunity for Advancement
• Flexible Hours
• Employee Meal Discount
• Health Insurance
• Development in leadership, organization and other skills
• A strong sense of camaraderie, teamwork and community