General Manager

Nenni and Associates; Riverside (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Life Insurance

AD&D Insurance

401(k) with company match

Stock Purchase Plan

Paid Time Off

Tuition Reimbursement

Advancement Opportunities

Recognition for Performance

Team-Oriented Environment

Career Development

Job summary

Nenni and Associates is seeking a General Manager to oversee branches in the pest control sector, including sales, marketing, installation, and service. You will coordinate operations, manage budgets, and drive initiatives that improve performance and customer satisfaction.

Lead a local team, recruit and train staff, and ensure compliance with industry regulations while partnering with corporate to capitalize on growth opportunities in Riverside, CA.

Qualifications

• Experience managing branch operations and leading teams.
• Strong budget and financial planning skills.
• Proven ability to develop sales and marketing strategies.
• Excellent client relationship management and problem solving.

Responsibilities

• Oversee and coordinate branch operations including sales, marketing, installation, and service.
• Manage all branch operations in line with budgeted financial performance.
• Prepare operational and financial projections; develop strategies to achieve goals.
• Resolve issues, research problems, and ensure customer expectations are met.
• Prepare reports based on performance metrics and team input.
• Develop and execute effective sales and marketing strategies.
• Manage client relationships at local and regional levels, coordinating with corporate staff to maximize business opportunities.
• Create a positive work environment by recruiting, training, and retaining high-caliber staff.
• Delegate responsibilities and ensure compliance with policies and procedures.
• Maintain required certifications/licensing as directed by regional or state guidelines.
• Address and resolve errors and complaints with clients and team members.
• Support subordinates in daily operations and step in as needed.

Job description

Overview

Our client is a leading pest control company that puts people first. They provide their team with the tools, support, and training needed to succeed while ensuring an outstanding customer experience. Their culture is built on recognizing and rewarding great work, and fostering a positive, collaborative environment. If you take pride in going above and beyond to deliver results and lead others, this could be your next career move.

Responsibilities

The General Manager will oversee and coordinate all branch operations, including sales, marketing, installation, and service. Key responsibilities include:

• Manage all branch operations in line with budgeted financial performance


• Prepare operational and financial projections; develop strategies to achieve goals


• Resolve issues, research problems, and ensure customer expectations are met


• Prepare reports based on performance metrics and team input


• Develop and execute effective sales and marketing strategies


• Manage client relationships at both local and regional levels, coordinating with corporate staff to maximize business opportunities


• Create a positive work environment by recruiting, training, and retaining high-caliber staff


• Delegate responsibilities and ensure compliance with policies and procedures


• Maintain required certifications/licensing as directed by regional or state guidelines


• Address and resolve errors and complaints with clients and team members


• Support subordinates in daily operations and step in as needed

Benefits

• Company-paid life & AD&D insurance


• 401(k) with company match up to 6%


• Employee stock purchase plan


• Paid time off and holidays


• Tuition reimbursement and dependent scholarship awards


• Opportunities for advancement within the company


• Recognition for performance and contribution


• Supportive, team-oriented work environment


• Professional growth and career development opportunities