Regional Manager

Team Pest USA; Charlotte (NC); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

Comprehensive training

Family-owned culture

Job summary

Pest USA is seeking a Regional Manager to oversee operations, sales, and service across multiple branches in the Charlotte, NC region. You will hire, train, and develop personnel while ensuring compliance with regulatory and company standards.

Lead branch managers, manage budgets, monitor performance, and report financial results monthly. Travel across the region as needed and uphold a family-owned culture with strong leadership support.

Qualifications

• 2+ years of management experience in the pest control industry
• Strong leadership and communication skills
• Willing to travel across the region as needed
• Ability to work evenings/weekends as required
• Valid driver’s license and acceptable driving record
• Able to pass drug screening and background check

Responsibilities

• Direct and manage daily operations of multiple branches within the assigned region
• Ensure branches meet performance targets and profitability while adhering to standards
• Hire, train, mentor, and evaluate branch managers
• Conduct regular performance reviews, audits, and inspections for compliance
• Manage budgets, monitor objectives, and support revenue goals
• Prepare and present monthly, quarterly, and annual operational/financial reports
• Attend inspections and owner/branch meetings
• Maintain safety and regulatory standards across branches
• Serve as liaison between corporate and branch operations

Skills

Leadership

Communication

Travel readiness

Budget management

Job description

Join a Legacy of Excellence at Pest USA

Since 1971, Pest USA has been a trusted name in pest and termite control. As a family-owned and operated company, we've built our reputation on exceptional customer service, attention to detail, and a dedication to doing things right the first time. As we expand into new markets, we're looking for driven professionals to grow with us.

Position Summary

Oversee all aspects of the operations, sales, and service of your region's branches. Hire, train, and develop personnel as well as ensure that the overall operations of the branches you are responsible for is in compliance with rules, regulations, guidelines, and policies set forth by the regulating bodies and Pest USA. The regional manager is responsible for leading and managing daily operations for each branch to achieve business goals and maximize profitability. Duties include guiding management staff in your region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
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Key Responsibilities

• Direct and manage the daily operations of multiple branches within the assigned region.
• Ensure each branch meets performance targets, maintains profitability, and adheres to company standards.
• Hire, train, mentor, and evaluate branch managers and support their professional development.
• Conduct regular performance reviews, audits, and inspections to ensure operational excellence and compliance.
• Manage budgets, set and monitor performance objectives, and support branches in achieving revenue goals.
• Enforce regulatory, safety, and quality standards at all branches.
• Handle escalated customer concerns, incident reports, and legal matters in a timely and professional manner.
• Lead disciplinary actions when necessary and maintain accurate documentation.
• Prepare and present detailed operational and financial reports on a monthly, quarterly, and annual basis.
• Attend and prepare for inspections, branch meetings, and owner meetings.
• Monitor employee performance and productivity in accordance with company guidelines.
• Maintain and ensure safe operation of company fleet vehicles.
• Serve as a point of contact between corporate and branch operations, promoting effective communication and teamwork.
• Demonstrate leadership through professionalism, integrity, and a commitment to continuous education in the industry.
• Attend all required training sessions.
• All other duties as assigned.

What We're Looking For

• 2+ years of management experience in the industry
• Strong leadership and communication skills
• Motivated self-starter with a results-driven mindset
• Ability to thrive in a fast-paced, field-based environment
• Must be able to travel throughout the assigned region as needed
• Comfortable working evenings/weekends as required
• Valid driver's license and acceptable driving record
• Able to pass drug screening and background check

Physical Requirements

• Must be able to climb ladders (250 lb. weight limit)
• Must be able to lift 40 lbs., stoop, kneel, and move through confined spaces
• Able to safely wear protective gear, including respirators
• Comfortable commuting and working in varied terrain

Why Join Pest USA?

• Competitive Compensation
• Strong Leadership & Support
• Growth Opportunities in an Expanding Company
• Comprehensive Training Programs
• A Family-Owned Culture with Big Vision

If you're ready to lead with purpose and grow with a company that values excellence and integrity - we want to hear from you