General Manager

Dairy Queen; Ridgeland (MS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Tuition reimbursement

Daily pay

Bereavement leave

Job summary

The Dairy Queen General Manager is the store's top leader, responsible for profitable operation and growth. This salaried role oversees policy adherence, finances, and a high-quality customer experience, while building a strong Smile Servers team to deliver the Dairy Queen brand.

Expect a 50-hour week and duties that emphasize leadership, staff development, and everyday excellence in service, cleanliness, and guest satisfaction at our Ridgeland location.

Qualifications

• 3+ years of experience as a restaurant general manager or similar role in food-service leadership.
• Experience managing P&L, inventory, labor and scheduling.
• High school diploma or GED equivalent.
• Must be 18+ and have a valid driver's license.
• Ability to pass background and motor vehicle checks.
• Food Handler’s Permit and/or ServSafe Certification where required.
• Flexible availability including evenings, weekends and holidays.
• Must communicate effectively in English.

Responsibilities

• Lead store operations and ensure compliance with policies, standards and laws.
• Recruit, hire, train, coach, develop and retain a best-in-class team delivering the brand experience.
• Maximize sales and profitability through effective systems and processes.

Skills

Leadership

P&L management

Inventory management

Scheduling

Communication in English

Training & coaching

Education

High school diploma or G.E.D.

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.