General Manager

Dairy Queen; Columbia (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Flexible spending accounts

Tuition reimbursement

Bereavement leave

Daily pay

Identity theft protection

Discounts

Job summary

Dairy Queen in Columbia, Tennessee is seeking a General Manager to lead a high‑performing restaurant. You will set the tone for guest experience, drive sales, control costs, and ensure compliance with Brand standards and all laws.

You will recruit, train, and develop a best‑in‑class team of Smile Servers to deliver the Dairy Queen brand experience. This is a salaried leadership role with a typical 50‑hour work week, with hours that may vary by business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Experience managing profit & loss (P&L), inventory, labor and scheduling.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Lead and direct store operations in alignment with policies, procedures and brand standards.
• Maximize sales and profitability through effective systems and processes.
• Recruit, hire, train, coach, develop and retain a best‑in‑class team of Smile Servers.
• Ensure the restaurant operates in compliance with all applicable laws and safety standards.

Education

High school diploma or GED

Job description

Position Overview

The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.

Qualifications

• 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
• Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
• High school diploma or G.E.D. equivalent.
• Must be 18 years of age or older.
• Must possess and maintain a valid driver’s license.
• Must successfully pass a background check and motor vehicle record check.
• Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
• Flexible availability based on business demands, including evenings, weekends and holidays.
• Ability to communicate effectively in English.

Our Benefits

We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.