General Manager

Johnson Hospitality; Rancho Cordova (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Quarterly bonus

Medical plan (HSA)

Dental & Vision

401k with 4% match

Employee Assistance Program

Job summary

Fairfield Inn & Suites Rancho Cordova, part of Johnson Hospitality, seeks an experienced General Manager to lead operations, sales, and guest satisfaction. This hands-on role focuses on ADR growth, expense control, and building a motivated team dedicated to service excellence.

The successful candidate will drive revenue, manage hotel performance metrics, oversee safety, budgeting, and preventive maintenance while maintaining high standards of customer care.

Qualifications

• Experience leading hotel operations and teams.
• Strong interpersonal skills and emotional intelligence.
• Proven ability to drive revenue and manage expenses.

Responsibilities

• Open and run a premier hotel with focus on guest satisfaction.
• Drive ADR and revenue growth while controlling costs.
• Lead, motivate and develop a high-performing team across sales, operations and service.

Skills

Leadership

Interpersonal skills

Emotional intelligence

Financial acumen

Customer service

Tools

Excel

Accounting software

Job description

We have an exciting opportunity for an experienced Hotel leader! We are looking for a General Manager to lead our team at the Fairfield Inn & Suites Rancho Cordova. This fully renovated property is in need of a leader who can drive ADR and effectively control expenses while motivating a strong team focusing on customer service. This position is hands-on and needs a dynamic leader who can bring value to sales, operations, and guest satisfaction.

LEADERSHIP

We are looking for a solid leader with strong interpersonal skills and emotional intelligence awareness. With oversight of the entire operation, we need someone who will inspire the team to achieve exceptional customer service and drive financial results. Someone who is highly organized and can work the long hours required to open and run this premier hotel. Being proactive, adaptive, decisive, and reliable would be an attractive combination.

INDUSTRY KNOWLEDGE

We expect the General Manager to have a solid background and proven track record for running an exceptional hotel operation, demonstrated through productivity, meeting profit margins, and GSS growth. Our ideal candidate will be someone who focuses on Employee Morale and Guest Satisfaction while meeting our financial goals.

COMMUNICATION

This opportunity requires excellent communication skills to allow for successful engagement with all employees and guests.

BENEFITS

• A competitive compensation package that will recognize the skill and experience needed to execute our revenue and customer service expectations.
• A generous quarterly bonus program that will reward our team for driving revenue and GSS.
• A competitive benefits package including: medical with a Health Savings Account option, dental, and vision.
• 401k program with a 4% company match
• Employee Assistance Program

FUNDAMENTALS:

To be successful in this role, prior leadership experience and a strong understanding of the hotel industry are essential. A strong background in customer service, safety, sales, and operations is important. You must be able to deal with difficult situations and people while exhibiting a consistent level of professionalism. As you will regularly use a computer and various programs, including Excel and other Accounting software, a high level of technical understanding is required. Strong working knowledge of A/R, Budgeting, Forecasting, Sales, Employee Relations, and Preventive Maintenance is essential. Strong understanding of industry reports and metrics is also critical knowledge for success in this role.

If this opportunity appeals to you, we would love to speak to you!