General Manager

VIVE Collision; Portsmouth (NH); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in the collision repair industry is seeking a General Manager to oversee daily operations, ensure financial success, and foster a positive work culture. The role involves managing production, leading a team, and maintaining high customer satisfaction standards. Ideal candidates will have extensive experience in collision repair and strong leadership skills.

Qualifications

• Minimum of 5 years experience running a collision repair shop.
• Proficiency in sales, estimating, blueprinting, and customer service.

Responsibilities

• Review all new hot sheets and inspect lot for organization.
• Conduct daily production meetings and manage production plans.
• Responsible for CSI scores that meet company standards.

Skills

Leadership

Motivation

Multi-tasking

Tools

CCC ONE

Job description

Our General Managers are responsible for the day-to-day operations of the body shop. They are accountable for the financial success of the shop, providing a great work culture for the team and working with support services and operations for the overall success of the shop.

Job Responsibilites

• Review all new hot sheets
• Inspect lot for organization and cleanliness
• Conduct daily production meetings
• Dispatch work to techs and manage production and repair plans
• Assist with estimating as necessary
• Reconcile and Close Ros
• Reviewing sales forecast, pending credits accounts receivables
• Verifying payroll and other HR duties for the shop
• Responsible for CSI scores that meet company standards

Skills and Qualifications

• Ability to lead and motivate a team
• Experience holding people accountable to work expectations
• Minimum of 5 years experience running a collision repair shop
• Proficiency in sales, estimating, blueprinting, and customer service
• Knowledge of CCC ONE estimating and management system preferred
• Multi-tasking; adapt easily to fast-paced environments