General Manager

Buffalo Wild Wings, Inc.; Pennsylvania; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonus opportunities

Flexible scheduling

Team member discounts

Career development

Impactful leadership

Job summary

Buffalo Wild Wings GO is seeking a General Manager to lead our fast-paced takeout and delivery operations. You will oversee daily restaurant activities, coach your team, and drive financial results while maintaining guest satisfaction.

The role emphasizes leadership, P&L management, and food safety, with opportunities for performance bonuses and career growth within Buffalo Wild Wings GO.

Qualifications

• Minimum 2 years of management experience in fast-casual or QSR preferred.
• Strong leadership with ability to train, motivate, and hold a team accountable.
• Knowledge of P&L management, labor scheduling, and inventory control.
• Solid understanding of health codes, food safety, and safe operations.
• Problem-solving, organization, and ability to thrive in a fast-paced environment.
• Guest-first attitude with a passion for delivering an excellent experience.

Responsibilities

• Lead daily operations with focus on speed, accuracy, and guest satisfaction in takeout and delivery.
• Recruit, train, and develop team members to perform at their best.
• Manage schedules, labor, inventory, and food costs with attention to detail.
• Drive performance by analyzing reports, controlling costs, and maximizing profitability.
• Ensure compliance with food safety, sanitation, and labor laws.
• Foster a culture of teamwork, accountability, and growth.
• Represent Buffalo Wild Wings GO in the community and support local marketing efforts.

Skills

Leadership

P&L management

Labor scheduling

Inventory control

Food safety knowledge

Problem solving

Guest focus

High school diploma (required)

Team training

Education

High school diploma or equivalent

Bachelor's degree a plus

Job description

Game Day Starts Here

At Buffalo Wild Wings, it all began with a craving for authentic Buffalo-style wings. Today, Buffalo Wild Wings GO carries that same energy forward with a focus on speed, convenience, and bold flavors designed for takeout and delivery. Our General Managers are the head coaches who keep the team motivated, the operation running smoothly, and the guests coming back for more.

What You'll Do

As a General Manager at Buffalo Wild Wings GO, you'll oversee all aspects of a streamlined, fast-paced restaurant. You'll be responsible for leading your team, hitting financial and operational goals, and creating a positive environment for both employees and guests.

• Lead daily operations, ensuring accuracy, speed, and guest satisfaction in takeout and delivery.
• Recruit, train, and develop team members to perform at their best.
• Manage schedules, labor, inventory, and food costs with attention to detail.
• Drive performance by analyzing reports, controlling costs, and maximizing profitability.
• Ensure compliance with food safety, sanitation, and labor laws.
• Foster a culture of teamwork, accountability, and growth.
• Represent Buffalo Wild Wings GO in the community and support local marketing efforts.

What You'll Bring to the Table

• At least 2 years of management experience (fast-casual or QSR preferred).
• Strong leadership skills with the ability to train, motivate, and hold a team accountable.
• Knowledge of P&L management, labor scheduling, and inventory control.
• Solid understanding of health codes, food safety, and safe operations.
• Problem-solving skills, organization, and the ability to thrive in a fast-paced environment.
• A guest-first attitude with a passion for delivering an excellent experience.
• High school diploma or equivalent (Bachelor's degree a plus).

Why You'll Want to Join

• Competitive salary with performance bonus opportunities
• Flexible scheduling
• Team member discounts
• Career development and growth opportunities within Buffalo Wild Wings GO
• A supportive environment where your leadership makes an immediate impact

Buffalo Wild Wings, Inc. is an equal opportunity employer.

Company Introduction

It all started with a craving.
In 1982, two friends from Buffalo, New York, Jim Disbrow and Scott Lowery, had just moved to Ohio. They couldn't find real Buffalo-style chicken wings anywhere, so they decided to open their own place. That first restaurant grew into Buffalo Wild Wings, a brand that became known for great wings, bold flavors, and a love of sports.
Buffalo Wild Wings GO carries that same spirit forward. GO is designed for today's guests who want all the flavor and excitement of Buffalo Wild Wings in a fast and convenient takeout and delivery setting. The food is the same, the energy is the same, but the experience is built around speed and simplicity.