General Manager

Popeyes; Oxford (NC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Base pay $18+ per hour

Health insurance

Paid time off

Career development

Closed holidays

Meal discounts

Growth opportunities

Job summary

Popeyes in Oxford, NC is seeking a high-performing General Manager to lead our store operations and guest experience. You will guide team members, manage daily responsibilities, and drive sales while ensuring food safety and compliance with company standards.

The role requires strong leadership, effective communication, and the ability to balance multiple priorities in a fast-paced environment. Flexible hours and a path for growth within the franchise are offered.

Qualifications

• 6+ months as Popeyes assistant manager or shift manager or 1 year at another QSR.
• Must hold or be willing to obtain ServSafe certification
• Must complete Popeyes Certification Training Program
• Solid knowledge of retail operations
• Effective oral and written communication skills
• Demonstrated leadership capabilities
• Ability to coordinate, communicate, and balance multiple projects
• Ability to work on the sales floor with physical activity
• Flexible schedule including mornings, evenings, weekends and holidays
• Must be at least 18 years old
• Must pass background check and drug screen

Responsibilities

• Create a great environment for the team to serve guests well
• Own the work environment and lead by example
• Train and coach the team for superior results
• Delegate tasks to foster growth
• Set performance expectations and follow up on results
• Address problems and celebrate positive guest feedback
• Research and prevent future problems
• Monitor the team from the guest perspective and coach as needed
• Manage the team to hit sales goals
• Keep daily and weekly inventories and records
• Schedule hours and assign duties
• Ensure OSHA, health and safety codes and company procedures are followed
• Ensure HR practices and labor law compliance

Skills

Effective leadership

Communication skills

Project coordination

Job description

ou belong at Popeyes!

We’re looking for high performing General Managers to work in our Oxford, NC location. We believe that employee experience determines guest experience, and our management team plays a key role in creating great experiences for team members so they, in turn, create memorable experiences for our guests that will keep them coming back for more.

Qualifications:

• At least 6 months experience as a Popeyes Assistant Manager or shift manager or 1 year of experience at another QSR concept.
• Must hold or be willing to obtain ServSafe certification
• Must complete and pass our Popeyes Certification Training Program
• Solid knowledge of retail operations
• Must have effective oral and written communication skills
• Must display effective leadership skills
• Ability to coordinate, communicate, and balance multiple projects simultaneously
• Ability to work on the sales floor which requires physical activity
• Flexible schedule - our stores are open daily which requires early morning, evening, weekend, and holiday availability.
• Must be a minimum of 18 years of age
• Must be able to pass a background check and drug screen

Essential Responsibilities – WHAT YOU DO!

• Create a great environment for the team so they want to serve our guests well
• Own the work environment (because the team reflects your attitude)
• Train and coach your team to achieve superior results
• Delegate tasks to help the team grow
• Set performance expectation, follow-up for results, and hold the team accountable
• Take action to solve problems and celebrate positive guest feedback
• Research, resolve and prevent future problems
• Regularly observe the team from the guest perspective and celebrate or coach accordingly
• Manage the team to achieve sales goals
• Maintain daily and weekly food and equipment inventories and keep proper records
• Schedule team members’ hours and assigns duties
• Ensure that OSHA, local health and safety codes, as well as company safety and security procedures, are followed
• Ensure compliance with all Human Resources practices and applicable labor laws

Benefits:

• Starting Base pay of $18 and up per hour for General Managers (depending on experience) in addition to monthly performance bonuses.
• Eligible for our group health insurance plan
• Paid vacation and personal time
• Ongoing training and career development
• Closed Thanksgiving and Christmas
• Discounted meals during your shift
• An opportunity to grow with a growing franchisee