General Manager

JCPenney; Owasso (OK); On-site; USD 63,000 - 91,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their store in Owasso. This role involves driving profitable sales growth through effective team leadership and operational excellence. You will engage with customers and associates to enhance their experience, analyze sales data for actionable insights, and develop your team to meet performance standards. If you have a passion for retail and a proven track record in leadership, this is an exciting opportunity to make a significant impact in a thriving environment.

Benefits

Medical/Dental/Vision Insurance

Paid Vacation/Holidays

401(k) with Company Match

Associate Discount on Merchandise

Qualifications

• 5+ years of retail leadership experience required.
• Bachelor's degree or equivalent work experience preferred.

Responsibilities

• Lead and engage the team to drive sales and operational excellence.
• Analyze sales data to identify opportunities for improvement.
• Provide coaching and development for associates.

Skills

Customer Service

Sales Analysis

Team Development

Retail Leadership

Education

Bachelor's Degree

Equivalent Work Experience

Job description

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Talent Acquisition, Senior Manager, Stores, Beauty & Supply Chain, JCPenney

Overview

General Manager

Contributes to profitable sales growth by executing the overall store strategy; including leading and engaging the team, managing company merchandise and operational excellence, training and developing associates, and executing sales-building programs.

Primary Responsibilities

Customer Service

• Models, coaches, and holds team accountable for outstanding customer
  
  

service.

• Engage with both associates and customers to enhance interactions.
• Conduct store walkthroughs for pricing/signing accuracy.
  
  

Sales

• Analyze sales and expense data to identify opportunities.
• Communicate business objectives and performance to the team.
• Strategically drive sales through store walkthroughs and leadership
  
  

interactions.

• Improve store consistency around key performance metrics
• Participate in peer group discussions to address business trends.
  
  

Team Development

• Provide in-the-moment coaching for associates.
• Maintain performance notes and take action on performance gaps
• Enhance each leader's execution abilities and team development.
• Utilize recognition and rewards to reinforce positive behaviors.
• Motivate associates/teams to align with the company's strategy.
  
  

Specialty Businesses

• Lead Salon Manager/Beauty Manager/Supervisors and engage related
  
  

teams.

• Analyze sales and expenses to drive performance and improvements.
  
  

Performance Standards

• Support shrink and safety initiatives
• Consistently meet established performance standards, including sales,
  
  

service, profit, productivity, and attendance

Core Competencies & Accomplishments;

• Prioritizes Customer - Focuses team efforts on meeting the needs of the external and internal (associate) customer, including the need for work-life balance and well-being.
• Takes Accountability - Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
• Produces Results - Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
• Works Collaboratively-Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.
• Work experience- Minimum of 5 years retail leadership experience
• Education- bachelor’s degree or equivalent work experience
  
  

What You Get

Eligible for bonus under the Management Incentive Plan.

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.yourjcpbenefits.com

About JCPenney

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range

USD $63,700.00 - USD $91,000.00 /Yr.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Retail

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