General Manager

Paycom - ATS; Orlando (FL); On-site; USD 50,000 - 58,000; Full time

Job summary

Popeyes at The Florida Mall in Orlando is seeking a General Manager to oversee daily restaurant operations, ensuring efficiency and compliance with company standards in product preparation, customer service, facility maintenance, and inventory management.

You will lead team recruitment, retention, and financial accountability while delivering top-quality products and exceptional service to customers. Equal opportunity employer.

Qualifications

• People person who enjoys interacting with others.
• Teamwork oriented with collaborative mindset.
• Focus on delivering quality customer service.
• Willing to learn and adapt in a fast-paced setting.
• Comfortable with cash handling and store safety.
• Maintain a clean, organized workspace and strong communication.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and service quality.
• Ensure compliance with standards across product prep, customer relations, maintenance, and inventory.
• Lead team recruitment and retention at store level and support coaching.
• Manage financial accountability to drive restaurant performance.
• Deliver high-quality products and exceptional service to customers.

Skills

People-oriented

Team player

Customer service

Quality focus

Open to learning

Cash handling

Calm under pressure

Organization

Communication skills

Job description

Job Details

Job Location: Popeyes at The Florida Mall- 8001 Orange Blossom Trail - Orlando, FL 32809

Position Type: General Manager

Salary Range: $50,000.00 - $58,000.00 Salary

Job Category: Operations

Company Overview

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a General Manager, you’ll oversee daily restaurant operations, ensuring efficiency and compliance with company standards in areas like product preparation, customer service, facility maintenance, and inventory management. You’ll lead team recruitment and retention efforts while maintaining financial accountability. With a focus on delivering top-quality products and exceptional service, you’ll play a key role in enhancing our customers' dining experience. We are an equal opportunity employer and invite you to apply!

Job Responsibilities

• Overseeing daily restaurant operations to maintain efficiency and service quality.
• Ensuring compliance with company standards across all operational areas, including:
  • Product preparation and delivery
  • Customer relations
  • Restaurant maintenance and repairs
  • Inventory management
• Lead your team with effective guidance, manage recruitment for store-level positions as needed, and focus on employee retention.
• Managing financial accountability to support the restaurant’s performance goals.
• Delivering the highest quality products and exceptional service to each customer.
• Performing additional duties as needed or assigned.

Qualifications

• Consider yourself a \"people person\", and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communications skills.