General Manager

Steinhafels; Norwood Park Township (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employee discount

Paid training

Paid time off

Paid holidays

Health & dental insurance

401(k)

ESOP participation

Job summary

Steinhafels is seeking a General Manager to oversee all operations of the store, manage staff, and drive customer and sales outcomes. The role emphasizes strong leadership, budgeting, and adherence to company standards within a family-oriented retail environment.

The position highlights employee discounts, paid training, vacation time, holidays, health & dental insurance, 401(k), and ESOP participation as part of its benefits package.

Qualifications

• Experience leading a team and overseeing store operations.
• Strong budgeting and cost control capabilities.
• Excellent communication and organizational skills.
• Ability to follow company policies and procedures.
• Experience in retail management preferred.

Responsibilities

• Oversees store management staff and all store employees
• Reviews sales team under company standards
• Address customer issues timely to resolve and ensure satisfaction
• Open and close the retail store ensuring details are completed
• Maintain high standards of cleanliness and presentation
• Resolve conflicts promptly and effectively
• Oversee retail floor layout and presentation
• Conduct pre-employment surveys, interviewing, and staffing to meet needs

Skills

Management experience

Budgeting

Communication

Organization

Motivation

Job description

Overview

Are you looking for a new career with a company that focuses on family? Do you have a passion for retail but need more flexibility with your schedule? Look no further than Steinhafels! We offer a great family culture with work-life balance you won't find in any other retail environment.

Steinhafels is currently recruiting for a General Manager. This position has the overall responsibility to oversee all operations of their facility, manage all employees, and oversee all customer and sales related matters.

Steinhafels, founded in 1934, is an EMPLOYEE-OWNED, family-run company. Our associates have voted us a Top Workplace in Southeast Wisconsin 10 times! With our positive company culture and strong focus on work-life balance for our associates, we continue to be an employer of choice and are looking to add to our dynamic team.

Based on eligibility, we offer many great benefits including a fantastic employee discount, paid training, paid time off, paid holidays, health & dental insurance, 401(k), participation in our Employee Stock Ownership Plan, and more.

Responsibilities

Primary duties for the General Manager include:

• Oversees store management staff and all store employees
• Reviews sales team under direction from the company standards
• Address customer issues timely with a goal to resolve, satisfy the customer, and ensure it does not repeat
• Open and close the retail store ensuring every detail has been accomplished
• Maintaining only the highest standards of cleanliness
• Handles all conflicts in a timely manner with the goal to resolve
• Responsible for the retail floor layout and presentation
• Pre-employment surveys, interviewing, and hiring to meet staffing requirements

Qualifications

Position Requirements for the General Manager:

• Responsible for budgeting expenses, overtime, and sales
• Requires excellent communication, organizational, and motivational skills
• Responsible for following company policies and procedures
• Requires previous management experience