General Manager

Episcope Hospitality; New York (NY); On-site; USD 150,000 - 175,000; Full time

Benefits offered by this job

Performance bonuses

Job summary

A leading hospitality group in New York City is seeking a General Manager to lead its high-volume restaurants, event spaces, and cafes. The role requires at least 5 years of experience in managing full-service establishments. Responsibilities include ensuring excellent guest experiences, operational efficiency, and financial performance, alongside fostering a positive team culture. The compensation ranges from $150,000 to $175,000 plus performance bonuses.

Qualifications

• 5+ years of managing full service restaurants, bars, and cafes.
• Strong proficiency in accounting and financial modeling.
• Excellent math and problem-solving skills.

Responsibilities

• Ensure excellence in guest experience and operational efficiency.
• Meet revenue, product quality, and cleanliness goals.
• Oversee daily and monthly reporting for performance.

Skills

Accounting proficiency

Financial modeling

Technology platforms proficiency

Math skills

Problem-solving skills

Stamina for long hours

Ability to work in a fast-paced environment

Tools

Toast

Seven Rooms

Triple Seat

Open Table

Microsoft Excel

Job description

Multiple outlets located at PENN 1 and PENN 2 in New York City.

Episcope Hospitality is a fast growing, nationally recognized leader in hospitality founded and overseen by restaurateur David Morton of the Morton’s Steakhouse family.Episcope’s culture is marked by creativity, passion, expertise, and quality.The company The company offers a unique laboratory environment that encourages learning, ongoing development, and close collaboration with some of the top minds in business, food, beverage, and design.Episcope and its affiliates currently operate restaurants, bars, and cafes in Chicago, New York, Phoenix, New Jersey, Las Vegas, and Arlington, Virginia, and will soon open additional locations in Boston and Los Angeles.

Episcope is looking for a General Manager to lead its collection of high-volume restaurants, event spaces, and cafes in New York’s newest luxury office buildings that operate Monday through Friday.The General Manager will play an instrumental role in overseeing our continued unit-level growth through maintaining our high service standards, professional culture, and strong financial performance.

Key Responsibilities

• Ensuring excellence in guest experience, operational efficiency, and financial performance across all outlets.
• Meeting goals for revenues, product quality, cost of goods sold, and cleanliness and organization.
• Fostering a positive, professional, and welcoming culture for team members.
• Maintaining and elevating our standards for training and development across all job functions.
• Ensuring consistency of specs, preparations and service standards.
• Filling in, as needed, to ensure guest service standards always come first.
• Directly overseeing daily, weekly, and monthly reporting to Episcope’s CFO and its owner.
• Directly overseeing scheduling of management and hourly personnel.
• Consistently providing one-on-one coaching to managers and hourly personnel.
• Fully understanding and compliance with all local, state, federal regulations including, but not limited to, health, safety, sanitation, and employment practices.
• Working directly with leadership of all departments including, but not limited to, ownership, administration, human resources, accounting, marketing, culinary and beverage to develop, refine, and implement Episcope’s strategies to maintain its leadership role in the market.

Qualifications

• Have a minimum of 5-years of experience in managing full service, first-class restaurants, bar, and cafes.
• Possess strong proficiency in accounting, financial modeling, and various technology platforms including, but not limited to, Toast, Seven Rooms, Triple Seat, Open Table, and Microsoft Excel.
• Possess excellent math and problem-solving skills.
• Be able to work in a standing positing for extended periods of time.
• Be able to reach, bend, stoop, and lift heavy items.
• Possess stamina to work 50 to 60 hours per week.
• Comfort with a fast-paced, entrepreneurial environment

Compensation

• $150,000 - $175,000 base salary
• Bonus based on business performance and 360-degree peer reviews