General Manager

Holiday Inn Express Times Square; New York (NY); On-site; USD 105,000 - 115,000; Full time

Job summary

A leading company in the hospitality sector seeks a General Manager for its Times Square location. The role involves overseeing hotel operations, ensuring guest satisfaction, and leading a diverse team. Ideal candidates will have hotel management experience and a relevant degree. Competitive salary and benefits are offered.

Benefits

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness Program

Educational/Professional Development

Technology Reimbursements

Qualifications

• Previous hotel management experience required.

Responsibilities

• Drive overall hotel performance and ensure operational excellence.
• Lead and mentor a diverse team to achieve exceptional performance.
• Develop strategies to maximize revenue and optimize expenses.

Skills

Leadership

Financial Acumen

Guest Experience

Education

Associate or Bachelor’s Degree in Business

Hospitality or a related field

Job description

Holiday Inn Express Times Square provided pay range

This range is provided by Holiday Inn Express Times Square. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$105,000.00/yr - $115,000.00/yr

Direct message the job poster from Holiday Inn Express Times Square

People are at the core of every strong company. I lead recruitment strategies that connect passionate professionals with exceptional opportunities.

Opportunity: General Manager - Holiday Inn Express NYC Times SquareLead one of the most dynamic select-service hotels in the heart of Manhattan. As General Manager, you’ll be responsible for driving overall hotel performance, cultivating a strong service culture, and ensuring operational excellence across all departments. This is a high-visibility leadership role that requires strategic thinking, financial acumen, and a passion for delivering exceptional guest experiences in one of the world’s most iconic destinations.

Your Growth Path

Area General Manager - Regional Director of Operations – Vice President of Operations

Your Focuses

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.
  
  

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.
  
  

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.
  
  

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.
  
  

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
  
  

Your Background And Skills

• Associate or Bachelor’s Degree in Business, Hospitality or a related field.
• Previous hotel management experience required.
  
  

HHM Benefits And Perks

• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Quarterly Bonuses and Incentives
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Technology Reimbursements
  
  

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
• Occasional travel required.
  
  

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

The compensation range for this role is $105,000.00-$115,000.00 and the determined salary will be commensurate with the candidate’s qualifications and experience within the hospitality industry.

,

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hotels and Motels

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