General Manager

Transdev North America; New York (NY); On-site; USD 177,000 - 185,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k)

Medical

Dental

Vision

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev North America seeks a General Manager to lead operations in New York, NY, delivering safe, reliable transit services while overseeing employees and contract assets. The role focuses on risk, client and customer satisfaction, and financial performance within a multi-location context.

The position offers a robust compensation package and standard benefits; successful candidate will drive strategic direction, partner with clients and unions, and manage budgets and KPIs to ensure high

Qualifications

• Completion of a four-year college degree is desirable; combination of experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation, or related field preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of federal and state employment laws and transit regulations.
• Strong communication and relationship-building skills; ability to work with unions.

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• Sets commercial and operational strategic direction for the business unit team according to location/client contract.
• Leads the management team to achieve safety, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes return on assets, including vehicle scheduling, maintenance, and performance management.
• Identifies KPIs to maintain positive results and ensures budget compliance.
• Oversees staff management and coordinates training with the corporate team as appropriate.
• Ensures environmental compliance and sustainability management.
• Provides complete data collection, analysis, and reporting as required.

Skills

Leadership

Communication

Strategic Planning

Budget Management

Relationship Building

Education

Bachelor's degree

Transportation experience

Tools

Microsoft Office

Job description

NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements will be considered.

The General Manager will proactively manage overall operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. This position is based in New York, NY.

Transdev Is Proud To Offer

• Competitive compensation package of minimum $177,195.20 – maximum $185,161.60

Benefits Include

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to the location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers the business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
• Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provide complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.

Qualifications

• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation, or a related field or equivalent business experience preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently; strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances, and negotiations.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• Work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. [e-mail]

Drug-free Workplace

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.