General Manager

Transdev North America; Glen Burnie (MD); On-site; USD 87,000 - 108,000; Full time

Benefits offered by this job

Vacation: minimum of two (2) weeks

Sick days: 5 days

Holidays: 12 days

401(k) retirement plan

Medical, dental, and vision insurance

Job summary

Transdev North America in Glen Burnie, MD is hiring a General Manager to oversee operations ensuring safety and reliability of transportation services. The role involves managing relationships with clients, employees, and ensuring efficient budget management.

The ideal candidate will have strong management experience in transportation, effective communication skills, and a financial background. This role includes a competitive compensation package based on experience, coupled with comprehensive benefits.

Qualifications

• Bachelor's degree in a related field preferred or equivalent experience.
• 5+ years of experience in managing transportation operations.
• Knowledge of transit regulations and standards.

Responsibilities

• Manage overall operations ensuring safety and reliability.
• Lead the management team to meet financial goals.
• Develop and implement strategic plans for the business unit.

Skills

Management of fixed route/paratransit bus operation

Knowledge of federal/state employment laws

Strong written and oral communication skills

Microsoft Office Suite proficiency

Ability to manage cost control and financial budget

Education

Four-year college degree in relevant field

Experience in Business Administration or Logistics

Tools

Transport technology understanding

Job description

Overview

The General Manager will proactively manage overall operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Baltimore, MD.

Compensation

Competitive compensation package of minimum $87,000 – maximum $108,000

Benefits

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability

Benefits may vary depending on the location policy. The above represents the standard Corporate Policy.

Key Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to the location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers the business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
• Oversee all staff management and assign development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provides complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.

Qualifications

• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation, or related field, or equivalent business experience preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently, with strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• The work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us. [e-mail]

Drug-free Workplace

• Transdev maintains a drug-free workplace. Applicants must be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Transdev is a global mobility company with operations in 19 countries and a workforce of about 110,000 team members. Find out more at www.TransdevNA.com or watch an overview video.