General Manager

Transdev North America; West Orange (NJ); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

2 weeks vacation

Sick days

Holidays

401(k)

Medical, dental, vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev North America seeks a General Manager to proactively oversee operations, ensuring safe, reliable service while guiding employee oversight, asset management, risk control and financial performance in Essex, NJ.

You will lead the local management team, partner with clients and unions, and drive strategic direction for the business unit, focusing on service quality, budget discipline, and growth opportunities.

Qualifications

• Four-year college degree in a relevant field is desirable; experience may be considered.
• Experience in Business Administration, Logistics, Transportation or related field or equivalent business experience.
• At least 5 years of experience managing a fixed-route or paratransit operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build solid and maintain strong working relationships with clients.
• Ability to manage cost control and financial budgets.
• Working knowledge and proficiency with Microsoft Office Suite.

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers business unit budget.
• Ensures compliance with state and federal regulations and Transdev safety standards.
• Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.
• Ensures environmental compliance and sustainability management.
• Provides complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.
• Travel requirement outside of immediate area 10%.

Skills

Leadership

Communication

Team management

Labor relations

Strategic thinking

Problem solving

Education

Bachelor's degree in a relevant field

Tools

Microsoft Office

Job description

The General Manager will proactively manage overall operations including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction and financial performance. This position is based in Essex, NJ in supporting the Essex County.
Transdev Is Proud To Offer

• Competitivecompensationpackageofminimum$80,000–maximum$105,000

Benefits Include

• Vacation:minimumoftwo(2)weeks
• Sickdays:5days
• Holidays:12days;8standardand4floating
• Otherstandardbenefits:401(k)retirementplan,medical,dentalandvision,lifeinsurance,short-term disability, voluntary long-term disability.

Key Responsibilities

• Continuouslybuildsrelationshipswithemployees,theclient,unionpartners,andthelocalcommunity.
• Accordingtolocation/clientcontract,setscommercialandoperationalstrategic directionforthebusiness unit team.
• Leadsthemanagementteamandemployeeworkfоrсеtoachievecorporate/propertysafetygoals,service performance, and financial objectives.
• Identifies,suggests,anddevelopsbusinessgrowthopportunities.
• Optimizesthereturnonassetsdeployedwithinthebusinesstoincludevehiclescheduling,maintenance, and performance management.
• IdentifiesandanalyzesKPIstomaintainpositiveresults.
• Ensuresservicesareprovidedwithinbudgetandactionplansaredevelopedandimplementedtoimprove operational efficiencies.
• Determinesanddeliversbusinessunitbudget.
• EnsurescompliancewithstateandfederalregulationsandcompliancewithTransdevcorporatesafety standards.
• Overseesallstaffmanagementandassignsdevelopmenttraininginliaisonwiththecorporateteamas appropriate.
• Ensureseffectiveenvironmentalcomplianceandsustainabilitymanagement.
• Providescompleteandaccuratedatacollection,compilation,analysis,andreporting
• Otherdutiesasrequired.
• Travelrequirementoutsideofimmediatearea10%

Qualifications

• Completionofafour(4)yearcollegedegreeinarelevantfieldisdesirable,althoughacombinationof relevant experience and education will be considered.
• ExperienceinBusinessAdministration,Logistics,Transportationorrelatedfieldorequivalentbusiness experience preferred.
• Atleast5yearsofexperiencemanagingafixedrouteorparatransitbusoperationofsimilarsizeand scope.
• Knowledgeofrelevantfederalandstateemploymentlaws.
• Thoroughknowledgeoftransitsystemregulationsandoperations.
• Abilitytobuildsolidandmaintainstrongworkingrelationshipswithclients.
• Abilitytomanagecostcontrolandfinancialbudget.
• WorkingknowledgeandproficiencywithMicrosoftOfficeSuite.
• Intermediate level understanding of technology,apps,Wi-Fi,andunderstandingoftransportationtechnology.
• Strongwrittenandoralcommunicationskills;excellentpresentationskills;abilityto influencepeopleatall levels of the organization.
• Abilitytoorganizeandperformworkefficiently,strongattentiontodetail.
• AbilitytonavigateLaborRelationsissuesandworkeffectivelywithunionpartners,includinglabor grievances, and negotiations.
• Mustbeabletoworkshiftsorflexibleworkschedulesasneeded.
• SubjecttoaDOTdrugtestingandphysicalifapplicable.DOTRegulation49CFRPart40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements
The essential functions of this position require the ability to:

• Workoutsideinvaryingtemperature,weather,andhumidityconditions-100%ofthejobisperformed outside, work alone and in remote locations.
• Sitforextendedperiods(upto6–8hoursperday);frequentlywalkforlongdistancesandon possible sloped ground or slippery and uneven surfaces
• Pushandpullobjectsupto 50pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level
• Withstandheavytrafficareaswhileperformingthedutiesofthejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes and noise

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]
Drug-free Workplace
Transdev maintains a drug-free workplace. Applicants must:

• BeeligibletoworkintheUnitedStateswithoutrequiringsponsorshipnoworinthefuture(ifbasedinthe U.S.).
• Successfullypassapre-employmentdrugscreen.

About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev
U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.
Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ