General Manager

Transdev; Hyannis (MA); On-site; USD 130,000 - 162,000; Full time

Benefits offered by this job

Vacation 2 weeks

Sick days 5 days

Holidays 12 days (8 standard, 4 float)

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Long-term disability

Job summary

Transdev in Hyannis, MA seeks a General Manager to lead daily operations, ensuring safe, reliable service and financial performance. You will manage staff, contracts, and client relationships while driving growth and efficiency across the business unit.

The role requires 5+ years in managing a fixed route or paratransit operation, knowledge of transit regulations, and strong leadership with a focus on stakeholder engagement. Competitive compensation and comprehensive benefits offered.

Qualifications

• 4-year college degree desirable; combination of experience and education considered
• Experience in Business Administration, Logistics, Transportation, or related field
• At least 5 years of experience managing a fixed route or paratransit operation of similar size and scope
• Knowledge of relevant federal and state employment laws
• Strong written and oral communication and presentation skills
• Ability to manage cost control and financial budget
• Experience navigating labor relations and working with unions
• DOT drug testing and safety requirements may apply

Responsibilities

• Continuously builds relationships with employees, the client, union partners, and the local community
• Sets commercial and operational strategic direction for the business unit team
• Leads the management team and workforce to achieve safety, service, and financial goals
• Identifies and develops growth opportunities
• Optimizes return on assets including scheduling and maintenance
• Monitors KPIs to ensure positive results and budget adherence
• Oversees staff management and development training with corporate teams
• Ensures compliance with regulations and environmental/safety standards
• Compiles, analyzes, and reports data as required

Skills

Leadership

Strategic planning

Budgeting

Operations management

Communication

Labor relations

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

General Manager

NOTE: The following position is for a proposed new/future business within Transdev. Only candidates meeting the work experience requirements will be considered.

The General Manager will proactively manage overall operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Hyannis, MA.

Transdev is proud to offer:

• Competitive compensation package of minimum $130,000 – maximum $162,000

Benefits include:

• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 12 days; 8 standard and 4 floating
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

• Continuously builds relationships with employees, the client, union partners, and the local community.
• According to the location/client contract, sets commercial and operational strategic direction for the business unit team.
• Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
• Identifies, suggests, and develops business growth opportunities.
• Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
• Identifies and analyzes KPIs to maintain positive results.
• Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
• Determines and delivers the business unit budget.
• Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
• Oversees all staff management and assigns development training in liaison with the corporate team as appropriate.
• Ensures effective environmental compliance and sustainability management.
• Provide complete and accurate data collection, compilation, analysis, and reporting.
• Other duties as required.

Qualifications :

• Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
• Experience in Business Administration, Logistics, Transportation, or a related field or equivalent business experience preferred.
• At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
• Knowledge of relevant federal and state employment laws.
• Thorough knowledge of transit system regulations and operations.
• Ability to build and maintain strong working relationships with clients.
• Ability to manage cost control and financial budget.
• Working knowledge and proficiency with Microsoft Office Suite.
• Understanding of technology, apps, Wi‑Fi, and understanding of transportation technology.
• Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
• Ability to organize and perform work efficiently; strong attention to detail.
• Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
• Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

• Must be able to work shifts or flexible work schedules as needed.
• The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
• The work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

• Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
• Successfully pass a pre-employment drug screen.

About Transdev :

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good.

Find out more at www.TransdevNA.com or watch an overview video at https://youtu.be/ilO5cv0G4mQ

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose.

Find out more at http://www.TransdevNA.com or watch an overview video.