General Manager

Five Iron Golf; Nashville (TN); On-site; USD 85,000 - 100,000; Full time

Job summary

A leading indoor golf and entertainment company is seeking a General Manager to oversee operations, staff management, and community engagement. The ideal candidate will have extensive hospitality experience and strong leadership skills. This role offers a competitive salary and benefits for full-time employees.

Benefits

Health, Dental, and Vision insurance

Long and Short Term Disability

Accident and Critical Illness Insurance

401K

Free meals while working

Qualifications

• 5+ years of hospitality management experience, including 3 recent years as Assistant General Manager or General Manager.
• Ability to obtain proper licensing and certifications for the location.

Responsibilities

• Recruit, hire, and train all staff.
• Manage location operations and ensure compliance with health and safety regulations.
• Build community relationships and engage in local marketing efforts.

Skills

Leadership

Communication

Time Management

Organization

Customer Service

Education

General Manager training program

Job description

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Five Iron Golf is the country's premier indoor golf and entertainment experience, with 34 locations across 15 states and 5 countries, and many more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

We are seeking a General Manager. We think of the General Manager as a “mini-CEO”, a strong leader integral to a location’s success. The General Manager hires, trains, and coaches our staff to deliver exceptional service and genuine hospitality. This individual also is responsible for key business functions such as financial performance, day-to-day operations, local marketing, and community building. The General Manager is the ultimate steward of the Five Iron Golf brand and reports directly to the Regional Operations Manager.

Responsibilities Include The Following

• Recruit, hire, and train (or oversee the recruiting, hiring, and training) of all staff
• Actively evaluate employee performance to ensure day-to-day business needs are met
• Manage and oversee all location operations, including golf offerings and programs, facilities maintenance, food & beverage service, and staff scheduling
• Set and manage above-and-beyond service standards for all staff
• Maintain extensive knowledge of all of our products, business lines, and promotions
• Manage the P&L of the location, including efficiently operating the space by monitoring and reducing labor and other operating costs
• Build relationships within the community and engage in local marketing efforts
• Clearly and effectively communicate location needs to the Regional Manager and other corporate representatives
• Ensure that the location adheres to pertinent health and safety regulations and operates in compliance with all local laws, including laws relating to alcohol service.
  
  

Required Qualifications

• 5+ years of hospitality, hotel or golf course/club management experience with at least 3 recent years as Assistant General Manager or General Manager
• Successfully complete General Manager training program
• Strong leadership ability and willingness to lead by example
• Exemplary communication, time management and organization skills
• Upbeat energy and enthusiasm and a positive attitude
• Ability to think on your feet and manage customer expectations
• Ability to work in a fast paced environment
• Availability to be present in the space on evenings, weekends and holidays
• Ability to stand, walk and bend for long periods of time and maneuver up and down stairs
• Ability to obtain proper licensing and certifications for the location
  
  

Benefits (*applies to full-time employees):

• Health, Dental, and Vision insurance*
• Long and Short Term Disability*
• Accident and Critical Illness Insurance*
• 401K *
• Meals while working are included for free
  
  

Job Type: Exempt

Pay: Competitive base salary plus incentive-based compensation.

Employment Type: Full Time

Salary: $85,000 - $100,000 Annual

Bonus/Commission: Yes

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Hospitality, Food and Beverage Services, and Restaurants

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