General Manager

California Jobs; Monterey Park (CA); On-site; USD 102,000 - 155,000; Full time

Job summary

A leading hotel in Monterey Park seeks a General Manager to oversee operations, enhance financial performance, and ensure service quality. The ideal candidate will have extensive hotel experience and strong leadership skills. Responsibilities include managing staff, conducting meetings, and ensuring compliance with safety regulations. This role offers a competitive salary and benefits, contributing to a culture of service excellence.

Benefits

Daily Pay

Medical/Dental/Vision

Disability

Life Insurance

Paid Time Off

Employee Assistance

401k

Qualifications

• At least 6 years of progressive experience in a hotel or related field.
• Valid driver’s license for the applicable state.
• Proficiency in Windows OS and approved spreadsheets.

Responsibilities

• Ensure compliance with Aimbridge Hospitality standards and safety regulations.
• Conduct daily sales meetings and oversee departmental operations.
• Develop management staff through training and mentoring.

Skills

Communication

Problem Solving

Conflict Resolution

Financial Data Understanding

Education

4-year college degree

2-year college degree

Tools

Windows OS

Spreadsheets

Word Processing

Job description

Job Summary

The Marriott Courtyard Monterey Park Los Angeles is a full-service, high-end hotel with 288 rooms, approximately 12,000 sq ft of meeting space, and 4 F&B outlets, including a high-service restaurant. The General Manager is a polished, well-spoken, and well-regarded ambassador who carries a strong vision for the hotel. They are responsible for all aspects of operations, providing support, supervision, and guidance to management and front-line associates. The GM ensures financial performance is optimized, maintains high product and service quality, and ensures compliance with regulations, company, and brand standards.

The General Manager will establish priorities, lead operational initiatives such as sales planning, budgeting, and property improvements. They will provide hands-on leadership to maximize revenue and control expenses, and serve as the primary communicator with guests, clients, associates, ownership, corporate, brand representatives, and vendors.

Responsibilities

Qualifications:

• At least 6 years of progressive experience in a hotel or related field; or a 4-year college degree with 4-5 years of experience; or a 2-year college degree with 5-6 years of experience.
• Proficiency in Windows OS, approved spreadsheets, and word processing.
• Valid driver’s license for the applicable state.
• Excellent communication skills.
• Ability to evaluate options quickly and accurately.
• Ability to work well under stress and maintain composure.
• Effective problem-solving skills.
• Ability to assimilate complex information from various sources.
• Strong listening and conflict resolution skills.
• Understanding of financial data and basic arithmetic.

Responsibilities:

• Approach all guest and employee interactions with attentiveness, friendliness, and courtesy.
• Maintain regular attendance and adhere to dress code standards.
• Ensure compliance with Aimbridge Hospitality standards and safety regulations.
• Complete certification requirements such as Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Conduct daily sales meetings, participate in sales efforts, and oversee departmental operations.
• Hold weekly staff meetings, including training and review of sales and operations.
• Review financials timely, conduct monthly financial reviews, and ensure departmental productivity and compliance.
• Develop management staff through training and mentoring.
• Participate in management coverage and monitor management trainees' development.
• Oversee hiring, performance appraisals, coaching, and disciplinary actions.
• Maintain professional relationships and promote open communication.
• Meet with clients, oversee guest interactions, and participate in property tours.
• Ensure safety and security procedures are followed, including safe audits and credit meetings.
• Complete corporate training modules and maintain scheduled meetings.
• Manage sensitive areas and information securely, including cash handling and access control.
• Represent the company professionally and exercise sound judgment.

Property Details

The new lobby features flexible spaces, The Bistro restaurant, a bar/lounge, free Wi-Fi, a fitness center, and outdoor pool, designed for comfort and productivity.

Company Overview

As a global leader in third-party hotel management, Aimbridge Hospitality manages over 1,550 hotels across the US and internationally, fostering a culture of service excellence and results.

Benefits

Full-time employees are eligible for benefits including Daily Pay, Medical/Dental/Vision, Disability, Life Insurance, Paid Time Off, Employee Assistance, and 401k. Compensation ranges from USD $102,860.64 to $154,290.96 annually.

Application & Equal Opportunity

Apply now or find suitable jobs. Aimbridge Hospitality provides equal employment opportunities without discrimination based on protected characteristics.