General Manager

Dave-; Memphis (TN); On-site; USD 86,000 - 101,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Job summary

Dave & Buster’s Inc./Main Event Entertainment in Memphis, TN seeks a General Manager to lead operations and drive financial results while upholding our culture of FUN. You will supervise a diverse team, manage costs, and ensure an exceptional guest experience across entertainment, food, and beverages.

The role requires 5+ years in restaurant/hospitality, strong leadership, budgeting, and compliance with health and safety standards.

Qualifications

• 5+ years of Restaurant/Hospitality experience.
• Proven ability to manage costs of goods sold and labor.
• Strong business acumen and financial understanding.
• Ability to lead a diverse team and foster a positive guest environment.

Responsibilities

• Analyze financial reports and develop action plans to grow revenue and control costs.
• Oversee all operations including entertainment, food, beverages, equipment, and property to meet financial objectives.
• Ensure staffing levels and management coverage meet business needs and guest experience requirements.
• Deliver an unparalleled guest experience through food, drinks, and games; maintain safety and operating standards.

Skills

Team leadership

Budgeting

Cost control

Customer service

Job description

Job Description:THE GENERAL MANAGER: inspires and fosters accountability to drive success in the role while upholding our Culture of FUN! They provide strong leadership, supervision, and guidance on strategic initiatives and operational standards to enhance business outcomes.What we are looking for!Proven track record of successfully managing operations and meeting financial goalsStrong ability to lead, motivate, and develop a diverse team, fostering a positive work environmentSolid understanding of financial reports, budgeting, and forecastingExperience with cost control, inventory management, and profitability analysisExceptional skills in delivering high-quality customer service and resolving issues effectivelyYou can handle 100K days while walking five miles a shift & working an average of 50-hour work weeksExcellent verbal and written communication skills for interacting with staff, customers, and vendorsFamiliarity with health and safety regulations, as well as labor laws related to the restaurant industryRequirements:21+ years of age5+ years of Restaurant/Hospitality ExperienceProficient in managing the cost of goods sold and laborStrong business acumenAbility to lead a team to create a memorable guest experienceThe ability to work weekends, nights and holidaysNot afraid to work in a fast-paced, noisy environment with distracting conditions.What will you be doing daily?Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff moraleAnalyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgetsOversee all operational aspects, including entertainment, food, beverages, equipment, and property, to support the achievement of financial objectives and company initiativesAssures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experienceDeliver an unparalleled guest experience through the best combination of food, drinks, and gamesMaintain a safe and secure environment for all guests and staffContinuously improves operational execution through attention to detail and adherence to operating standards and proceduresPERKS!Competitive salaryQuarterly bonus programHealth, Dental, Vision, Long & Short-term DisabilityEmployee Assistance ProgramBuster’s Legacy Fund (Supports team members during difficult times)401K matching planFREE foodFREE gameplayLarge leadership team = multiple managers per shiftFUN work environmentGrow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunitiesDave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity EmployerSalary Range:86178-101386We are an equal opportunity employer and participate in E-Verify in states where required.