General Manager

MIA Hospitality Management; Melbourne (FL); On-site; USD 75,000 - 100,000; Full time

Job summary

MIA Hospitality Management, a leader in hotel management, is seeking a full-time General Manager located in Melbourne, FL. This role involves overseeing daily operations, ensuring profitability, guest satisfaction, and employee engagement.

The ideal candidate will have a strong leadership background, financial acumen, and extensive knowledge of hotel operations. Responsibilities include managing staff, budgets, and compliance with brand standards. Applicants should have at least 5 years of hotel leadership experience, with a focus on enhancing guest experiences.

Qualifications

• Minimum of 5 years of hotel leadership experience.
• At least 3 years in a General Manager capacity.
• Experience with major hotel brands, preferably Hyatt.

Responsibilities

• Oversee day-to-day hotel operations to ensure profitability.
• Manage staff and create budgets.
• Coordinate with various departments to meet performance metrics.

Skills

Leadership and team management skills

Financial acumen

Knowledge of hotel operations

Guest satisfaction strategies

Communication skills

Conflict resolution

Education

Bachelor’s degree in hospitality management, business, or a related field

Job description

MIA Hospitality Management (MIAHM) is a hotel management company driven by the values of Mastery, Innovation, and Assurance. With decades of ownership insight and operational expertise, we specialize in delivering outstanding results while exceeding guest expectations. As an approved management company for Marriott International and Hyatt, we provide custom solutions to maximize profitability and enhance guest experiences. Our team prioritizes transparency, accountability, and a high-performance culture focused on creating long‑term value for hotel owners.

Role Description

This is a full‑time on‑site role for a General Manager, located in Melbourne, FL. The General Manager will oversee day‑to‑day hotel operations to ensure profitability, guest satisfaction, and employee engagement. Responsibilities include managing staff, creating budgets, overseeing operational processes, and ensuring compliance with brand standards and local regulations. The role involves coordinating with various departments, meeting performance metrics, and fostering a strong service‑driven team culture.

Qualifications

• Strong leadership and team management skills, including employee development and performance management
• Proven financial acumen, including budgeting, forecasting, and results analysis
• Comprehensive knowledge of hotel operations, food and beverage operations and adherence to brand standards
• Ability to develop and implement strategies that enhance guest satisfaction and operational efficiency
• Exceptional communication, conflict resolution, and problem‑solving abilities
• Experience with Hyatt brand standards is preferred, however experience with other major brands is required.
• Bachelor’s degree in hospitality management, business, or a related field is encouraged
• Minimum of 5 years of hotel leadership experience, with at least 3 years in a General Manager capacity