General Manager

Tastes On The Fly; Marysville (OH); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Zusammenfassung

TrustHouse in Marysville, Ohio is seeking a General Manager to lead our restaurant team, deliver a high-quality menu, and motivate staff to provide outstanding guest service in a fast-paced setting.

You will oversee daily front- and back-of-house operations, manage revenue, costs, and inventory, ensure compliance with health and safety regulations, and coach employees to maintain consistent service and quality.

Qualifikationen

• Experience as Restaurant Manager or similar role.
• Guest service management experience.
• F&B knowledge and ability to inform guests and staff about ingredients/dishes.

Aufgaben

• Coordinate daily Front of the House and Back of the House operations.
• Deliver superior service and maximize guest satisfaction.
• Respond efficiently to guest complaints.
• Review product quality and research new vendors.
• Organize and supervise shifts.
• Appraise staff performance and provide feedback to improve productivity.
• Ensure sanitation and safety regulations compliance.
• Control operating costs and identify waste-cutting measures.
• Create detailed reports on revenues and expenses using financial software.
• Promote the brand in the local community through events.

Kenntnisse

Guest service management

Leadership

Financial management

Staff training

Operations oversight

Tools

Toast

Restaurant365

Jobbeschreibung

Benefits

• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

TrustHouse is looking for a General Manager to lead our great team. You will deliver a high-quality menu and motivate our staff to provide excellent guest service.

The job responsibilities include, maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and guest-service standards.

To be successful in this role, you'll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room & Bar, check-in with guests and balance seating capacity. Back of the house management experience is also essential, as you'll hire qualified Cooks, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and guests have great dining experiences.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize guest satisfaction
• Respond efficiently and accurately to guest complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Ensure compliance with sanitation and safety regulations
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses using our financial software
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper guest service practices

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
• Proven guest service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform guests and wait staff
• Familiarity with restaurant management software, like Toast and Restaurant365
• Strong leadership, motivational and people skills
• Strong financial management skills