General Manager

Coma Coffee Roasters; Maryland Heights (MO); On-site; USD 70,000 - 100,000; Full time

Job summary

Basso on the Plaza is seeking a talented General Manager to oversee daily operations of a busy restaurant and bar. You will lead staff, ensure exceptional guest service, manage financial performance and enforce health and safety standards.

The ideal candidate has 5+ years of restaurant management, strong leadership, and a passion for hospitality. Flexibility for evenings and weekends is required; experience with POS systems and MS Office is preferred.

Qualifications

• 5+ years of restaurant management experience, including high-volume settings.
• Strong leadership and interpersonal skills; excellent organizational and multitasking abilities.
• Proficiency in POS systems and Microsoft Office; knowledge of local health and safety regulations.

Responsibilities

• Manage daily operations of the restaurant and bar, ensuring high standards of service and quality.
• Lead, train and motivate staff members including servers, bartenders, chefs and support staff.
• Develop and implement strategies to increase sales and profitability.
• Monitor and control inventory, ordering supplies as needed.
• Ensure compliance with health, safety and liquor laws.
• Handle customer inquiries, complaints and feedback in a professional manner.
• Oversee scheduling, payroll and staff performance evaluations.
• Maintain a positive and collaborative work environment.
• Analyze financial reports and implement cost-control measures.

Skills

Leadership

Interpersonal skills

Organizational skills

Multitasking

Health & safety knowledge

Tools

POS systems

Microsoft Office

Job description

Basso on the Plaza is a vibrant and dynamic establishment that combines the best of casual and fine dining with a high-volume bar. We pride ourselves on delivering exceptional service, innovative cuisine and a memorable experience for our guests. We are seeking a talented and experienced General Manager to lead our team and ensure the smooth operation of our restaurant and bar.

Job Description: The General Manager will be responsible for overseeing all aspects of the restaurant and bar operations, including staff management, customer service, financial performance and compliance with health and safety regulations. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, along with a passion for creating a positive and engaging environment for both guests and employees.

Key Responsibilities:

• Manage daily operations of the restaurant and bar, ensuring high standards of service and quality.
• Lead, train and motivate staff members including servers, bartenders, chefs and support staff.
• Develop and implement strategies to increase sales and profitability.
• Monitor and control inventory, ordering supplies as needed.
• Ensure compliance with health, safety and liquor laws.
• Handle customer inquiries, complaints and feedback in a professional manner.
• Oversee scheduling, payroll and staff performance evaluations.
• Maintain a positive and collaborative work environment.
• Analyze financial reports and implement cost-control measures.

Qualifications:

• Minimum of 5 years of experience in restaurant management, with at least 2 years in a high-volume setting.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in POS systems and Microsoft Office Suite.
• Knowledge of local health and safety regulations.
• Ability to work flexible hours, including evenings and weekends.
• Passion for hospitality and customer service.