General Manager

D1's K2 Performance Center; Martinsburg (WV); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Training & development

Bonus based on performance

Free gym membership

Job summary

D1's K2 Performance Center in Martinsburg, WV, is seeking a hands-on General Manager to lead daily operations, drive membership sales, and coach a high-energy team of coaches and staff.

You will manage member experiences, oversee budgets, setup memberships, coordinate events, and report to ownership. The ideal candidate has proven leadership, strong sales ability, and a track record of growing gym revenue while delivering outstanding service.

Qualifications

• 3 years of management experience in gym or retail operations.
• Proven ability to close sales and drive revenue.
• Strong leadership and team management skills.

Responsibilities

• Serve as a primary contact for members to ensure a standout D1 experience.
• Set up new memberships in the POS system.
• Collect and process member payments.
• Provide front desk sales and information to members and guests.
• Assist with special events to drive engagement.
• Manage all sales activities and pipeline.

Skills

SALES

LEADERSHIP

FINANCE

Job description

• Continuing education through company-sanctioned events.
• Free membership in a state-of-the-art facility.

Benefits

• Bonus based on performance
• Health insurance
• Training & development

Benefits/Perks

• Continuing education through company-sanctioned events.
• Free membership in a state-of-the-art facility.

D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.

At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.

Company Overview

• Motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
• The culture of D1 separates us as we are all driven to help those around us.
• D1 is passionate about impacting and changing lives.

Key Skills Required For The Position

• SALES. You should be able to walk in on day one & close over 50% of the leads you sit down to meet with.
• LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to hold weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & lead your team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role.)
• FINANCE. You need to have the ability to manage the facility P&L. You will meet with ownership monthly to review your budget vs what actually happened line item by line item.

This General Manager Can Expect

• To join a fun team that understands how to WORK & PLAY hard
• To facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring their team to take action on key changes.
• To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc.

To be poised when meeting & interacting with professional athletes…this GM must provide the same world-class experience to EVERY SINGLE PERSON who walks in the door

Responsibilities

Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience. Duties include:

• Assisting with member progress check-ins
• Setting up new memberships in the POS system
• Collecting and processing payments
• Providing front desk sales and information
• Assisting with special events
• Managing all sales

Qualifications

• 3 years of management
• Can out-sell anyone in the room & loves it
• Knowledge of gym and retail operations
• Positive and energetic personality with a “can do” attitude
• Is a manager who will be the first one in & the last one to leave