General Manager

Captain D's; Marietta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Captain D's is seeking a General Manager who will lead restaurant operations and uphold brand standards to deliver exceptional guest experiences. You will partner with the District Manager to ensure financial health and develop bench strength across levels within the unit.

The role requires strong leadership, organization, and customer service skills, with the ability to drive sales, manage payroll, staffing, and maintenance in a fast-paced environment.

Qualifications

• Must be organized and proactive in a fast-paced restaurant environment.
• Excellent customer service skills and leadership abilities are required.
• Strong time management and planning capabilities to drive daily operations.

Responsibilities

• Oversee all aspects of the restaurant’s operation to ensure smooth running.
• Direct and hold management, service and production teams accountable for performance.
• Drive sales, staff planning, and cost control to achieve operations standards.
• Ensure a clean, safe, and attractive environment and maintain brand standards.

Skills

Leadership

Customer service

Time management

Organization

Proactive

Job description

First and foremost, General Managers live and teach the mission and vision of the company. The General Manager is responsible for ensuring that the restaurant is running smoothly and making the guest the priority. Additionally, the General Manager partners with the District Manager to ensure the overall financial health and brand standard execution of a single unit as well as developing a bench of well-trained talent for each level within the restaurant. The General Manager will manage the business by directing and holding the management, service and production teams accountable for service and operations excellence, including Captain Ds procedures, policies and specifications which deliver the highest quality burgers and shakes. The General Manager will direct all activities pertaining to a clean, safe and attractive environment, the overall guest experience, staffing, discipline, payroll, repair and maintenance. The General Manager needs to be organized, proactive, excellent with time management, work well in a fast-paced environment and have outstanding customer service skills. For those with an entrepreneurial approach and a relentless pursuit of excellence, the General Manager position will allow recognition and potential career advancement.

What makes Captain D’s a great place to work? It’s our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
Captain D’s hires employees with potential career advancement in mind. Whether you have years of experience as Restaurant Manager or you are a high energy, motivated leader just starting your career in Restaurant Management, we have opportunities for you! We offer excellent training and development programs that will hone your leadership skills and provide you with the tools and skillset to achieve a lifetime of success.
As a Manager, you will be responsible for all aspects of your restaurant’s operation. Managers are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.