General Manager

2nd & Charles; Lubbock (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

A unique retail destination in Lubbock, TX is seeking a General Manager to oversee store operations. The ideal candidate will manage a team, drive sales, ensure customer satisfaction, and maintain inventory control. Strong leadership, proven retail experience, and excellent customer service skills are essential. Join a dynamic team and contribute to a store that values sustainability and community engagement.

Qualifications

• Proven experience in sales strategy and retail operations.
• Ability to work in a fast-paced environment.
• Previous experience in retail or a related field preferred.
• Analytical problem-solving with attention to detail.
• Proficiency with point-of-sale systems and related software.
• Ability to work in a fast-paced environment and adapt quickly.
• Previous retail experience is preferred.

Responsibilities

• Oversee daily operations of the store.
• Develop and lead a high-performing team.
• Achieve sales goals and maintain quality standards.
• Drive customer engagement and ensure operational excellence.
• Collaborate with other departments to optimize performance.

Skills

Strong leadership

Team management

Customer service

Analytical skills

Problem-solving abilities

Communication skills

Attention to detail

Tools

Point-of-sale systems

Relevant software

Job description

2nd & Charles is a unique retail destination where customers can turn their unwanted items into something they love. Specializing in books, video games, CDs, vinyl records, and more, 2nd & Charles offers a diverse inventory that caters to a variety of interests. The store emphasizes sustainability by giving items a second life, creating value for both customers and the community. At 2nd & Charles, there's always something for everyone to discover and enjoy.

Role Description

This is a full‑time, on‑site role for a General Manager based in Lubbock, TX. The General Manager oversees the daily operations of the store, including team management, sales planning, inventory control, and customer service. Responsibilities include developing and leading a high‑performing team, achieving sales goals, maintaining quality standards, driving customer engagement, and ensuring operational excellence. Collaboration with other departments to optimize performance and customer satisfaction is a key part of the role.

Qualifications

• Strong leadership, team management, and decision‑making skills
• Proven experience in sales strategy, retail operations, and inventory management
• Exceptional customer service and communication skills
• Analytical and problem‑solving abilities, with attention to detail
• Proficiency in using point‑of‑sale systems and relevant software
• Ability to work in a fast‑paced environment and adapt to changes
• Previous experience in retail or a related field preferred