General Manager

Pause Studio; Los Angeles (CA); On-site; USD 95,000 - 140,000; Full time

Job summary

Pause Studio in Studio City, CA, is seeking a General Manager to lead sales and drive memberships in a hands-on, revenue-focused role. You will coach a sales team, build partnerships, and run community outreach to grow the business and member base.

The role emphasizes local relationship-building, performance coaching, and a strong sales mindset, with opportunities for expansion to other locations or corporate roles.

Qualifications

• 3+ years of sales experience in health, wellness, fitness, or hospitality.
• Proven ability to drive sales and revenue in a client-facing environment.
• Strong leadership presence with the ability to mentor, motivate, and develop a sales team.
• Highly organized with strong communication skills.
• Comfortable building community relationships and representing the brand externally.
• Local ties to the community or a short commute are strongly preferred.

Responsibilities

• Convert client conversations into memberships and service packages.
• Coach the sales team so they can run these conversations themselves.
• Build and manage relationships with local partners (boutique fitness studios, medical offices) to drive team-building and group business.
• Plan and run community pop-up events and outreach.
• Set and track team and individual sales goals.
• Build and manage outbound call lists and follow-up campaigns for the team.
• Personally build relationships with new members and outreach to anyone who hasn't been met in person yet.
• Review performance against membership sales, revenue, and service mix targets, and adjust strategy as needed.
• Additional duties as assigned.

Skills

Sales experience

Leadership

Client relationships

Communication

Job description

Pause Studio is hiring a General Manager for their Studio City location. This is a hands‑on, revenue‑focused role for someone who thrives on driving sales, building client relationships, and growing membership.

YOU WILL THRIVE AT PAUSE.

Pause is a modern recovery brand offering science-backed wellness services, including flotation therapy, infrared sauna, cold plunge, cryotherapy, IV therapy, and more. Operations and sales are two completely separate roles here. This is a customer-facing, sales-focused role that works directly with the studio owner day to day. If you have a strong sales instinct, a passion for wellness, and the ability to coach a team with both accountability and warmth, this role was built for you. For someone ambitious, this is also a launchpad. Strong performers here have a path to additional locations or into corporate roles.

KEY RESPONSIBILITIES

• Convert client conversations into memberships and service packages
• Coach the sales team so they can run these conversations themselves
• Build and manage relationships with local partners (boutique fitness studios, medical offices) to drive team-building and group business
• Plan and run community pop‑up events and outreach
• Set and track team and individual sales goals
• Build and manage outbound call lists and follow‑up campaigns for the team
• Personally build relationships with new members, including outreach to anyone who hasn't been met in person yet
• Review performance against membership sales, revenue, and service mix targets, and adjust strategy as needed
• Additional duties as assigned

CORE REQUIREMENTS

• 3+ years of sales experience, preferably in health, wellness, fitness, or hospitality
• Proven ability to drive sales and revenue in a client‑facing environment
• Strong leadership presence with the ability to mentor, motivate, and develop a sales team
• Highly organized with strong communication skills
• Comfortable building community relationships and representing the brand externally
• Prior sales management or membership sales leadership experience strongly preferred
• Local ties to the community or a short commute are strongly preferred

TRAINING & ONBOARDING

You'll start with a formal corporate training program (three to four days, in person), followed by hands‑on onboarding covering local systems and tools, team roles, and how Pause presents its services in the Studio City market. Early on, the focus is entirely on four‑wall sales and conversions. From there, the role expands into member relationship building and community partnerships.

COMPENSATION AND BENEFITS

Bonus: Split across three metrics: membership sales, top‑line revenue, and medical service mix. Goals are set to be attainable, not tied to unrealistic month-over-month growth

WHAT SUCCESS LOOKS LIKE

In the first 90 days, you have a strong handle on the sales pipeline, the team feels supported, and lead conversion is trending up. Within 6 months, revenue trends are improving, community and corporate partnerships are growing, and the studio is generating stronger, more consistent lead flow. Over time, success means becoming the kind of sales leader who consistently drives revenue growth, builds lasting relationships, and needs less day‑to‑day involvement from ownership.

Pause is redefining what a wellness studio looks like. With services designed to optimize recovery, reduce stress, and promote long‑term well‑being, Pause is carving out a category of its own in the health and wellness space.

ABOUT TRIB3 HEALTH + WELLNESS STAFFING

TRIB3 Health + Wellness Staffing connects top fitness and wellness talent with leading studios across the U.S. Our mission is to build high‑performing teams that drive revenue, culture, and long‑term success.