General Manager

ABM Industries; Los Angeles (CA); On-site; USD 100,000 - 105,000; Full time

Benefits offered by this job

Bonus program

Job summary

ABM Industries seeks a General Manager to coordinate ABM Airport Facilities and Aviation Service teams delivering janitorial, customer, and cabin services, including baggage handling and wheelchair support. Salary ranges from $100,000 to $105,000 annually, with eligibility for incentive programs.

The role emphasizes cost management, staff leadership, and cross-functional collaboration in a dynamic airport environment.

Qualifications

• Minimum five to eight years’ experience in facilities, aviation, or janitorial management.
• Experience managing Union employees.
• Strong MS Office skills (Word, Excel, PowerPoint).
• Excellent written and verbal communication.
• Ability to supervise staff and coordinate across multiple facilities.

Responsibilities

• Maintain positive customer relations from property management to senior executives.
• Support ABM activities in budget preparation and vendor oversight; identify cost savings.
• Develop and submit professional reports; assist in new business opportunities.
• Report daily to ABM Director and interact with support departments.
• Supervise staff and manage staffing and operations across facilities.
• Payroll reporting and cost controls.
• Develop, implement, and support best practices, safety and quality standards.
• Prepare monthly financial reports and manage facility maintenance projects.

Skills

Customer relations

Budgeting

Cost control

Team leadership

Vendor oversight

Operational leadership

Performance reporting

Tools

MS Office

Excel

Word

PowerPoint

Job description

The General Manager manages and coordinates the work of ABM Airport Facilities and Aviation Service employees that provides Janitorial Services, Customer Services, Cabin Services, including baggage handling, wheelchair service, and airport line management.

PAY: $100,00.00 - $105,000 Annually

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program

Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Recruiting Flyer - Staff & Mgmt

• Responsible for maintaining positive customer relations from property management level up to senior executive level. Supports ABM activities in budget preparation and vendor/contactor oversight and is responsible to help manage cost and to identify and institute cost savings projects.
• Provides on-going oversight and support for ABM administration, budgetary and financial procedures, processes, and standards. Responsible to develop, enhance and submit various professional level written reports, surveys, correspondence on a timely basis. Supports and assists in development of new business opportunities for ABM.
• Reports daily to ABM Director and executive levels of the organization. Interacts with various organizational support elements including administrative, human resources, financial, quality control and safety departments.
• Will supervise a staff.
• Will manage staffing and operation across various facilities including but not limited to all event facilities operations.
• Payroll reporting.
• Will develop, implement, direct and support "best practices", ABM polices and standards in quality management, job and site safety programs, and personnel administration. Promotes positive employer/employee /customer relationships and interactions. Implements employee training and skill enhancement programs, provides structured employee disciplinary procedures.
• Prepare monthly financial reports.
• Facility maintenance including repairs, proposals, and project management.
• Perform other duties as assigned or requested.

• A minimum of five to eight years’ experience in the field and prior management experience in facilities, Aviation and/or janitorial management is preferred.
• Must have knowledge of MS Office Applications including word, excel and PowerPoint.
• Must have experience RFPs, RFQs, and preparing for new business opportunities.
• Good verbal and written communication skills.
• Must have experience managing Union employees.
• Able to work well in a customer focused team environment.
• Available to work Flexible hours that may include morning, evening, weekends, late nights and/or holidays.
• Proven to identify top talent, create teams, and train/develop/retain great people.
• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
• Proven ability to motivate and influence others through personal actions and examples.
• Effective communication, organization, and leadership skills
• Proficient in Excel in order to prepare and present regular reports on performance, goals, and strategic initiatives.

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case‑by‑case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military‑friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world‑class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post‑military career opportunities across ABM.

For more information, visit www.abm.com