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Jalapeño Tree in Longview, TX is hiring a General Manager to lead daily operations, focusing on quality, service, cleanliness, and team development. You will oversee front- and back-of-house, labor scheduling, inventory, and financial performance, while driving guest satisfaction and brand standards.
The role requires 2+ years in a GM or strong ASM role in a fast-paced restaurant, a high school diploma or GED, and a valid driver’s license.
The General Manager is responsible for the overall success of a Jalapeño Tree restaurant, leading all daily operations with a focus on quality, service, cleanliness, and team development. This includes oversight of front and back-of-house operations, labor scheduling, inventory management, and financial performance.
The GM drives guest satisfaction, ensures consistent execution of Crazy Good Mexican Food™ and fosters a positive, inclusive workplace. Responsibilities include training and developing managers and hourly staff, maintaining food safety and sanitation standards, resolving guest issues, ensuring regulatory compliance, and upholding brand standards. All new managers will complete initial training at the Jalapeño Tree in Tyler, TX, before assuming their home store responsibilities.
2+ years as a General Manager or strong Assistant Manager in a full-service or fast-paced restaurant
High school diploma or GED required
Valid driver's license
Must be at least 21 years old
Strong leadership, coaching, and team-building skills
Excellent communication and guest service abilities
Solid understanding of budgeting, cost controls, and P&L management
Proficiency with POS systems and Microsoft Office tools
Self-motivated, dependable, and detail-oriented
Able to stand, walk, bend, and move at a rapid pace for extended periods
Able to lift up to 50 lbs and work in hot/cold environments
Must be able to work 50-55 hours per week, including weekends and holidays
Join the Jalapeño Tree family as a General Manager and become part of the Pepper Posse! We’re passionate about delivering Crazy Good Mexican Food™ in a vibrant, family-friendly environment. We’re looking for energetic leaders who value hospitality, quality, and team development—and who can lead a high-performing restaurant where guests and employees thrive.