General Manager

Krg Holdings Llc; Lithia Springs (GA); On-site; USD 55,000 - 60,000; Full time

Job summary

Jersey Mike's Subs is seeking a General Manager in Lithia Springs, GA. You will lead daily restaurant operations, coach staff, and drive sales while maintaining quality, safety, and customer satisfaction.

Successful candidates will complete an 8–10 week Manager in Training program, with opportunities to advance within the Jersey Mike's brand. This is a full-time, on-site role demanding flexible hours, including nights and weekends.

Qualifications

• Must enter Manager in Training program for 8–10 weeks (360 hours) and train at certified locations, possibly travel.

Responsibilities

• Oversee day-to-day restaurant operations at Lithia Springs location.
• Enforce company policies and procedures to achieve goals and metrics.
• Lead staff, provide coaching, and assess performance regularly.
• Deliver high-quality guest service and maintain cleanliness and safety standards.
• Monitor labor and food costs to meet store goals and sales targets.
• Conduct staff meetings, train on customer service best practices, and implement promotions.
• Coordinate with management to ensure scheduling, inventory, and admin tasks are completed.

Skills

Leadership

Communication

Organizational skills

Supervisory skills

Dependability

Maturity

Reliable transport

Night & weekend work

Professional appearance

Initiative

Multi-tasking

Sales growth

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Lithia Springs Jersey Mike's Full Time Management Lithia Springs, GA, US

3 days ago Requisition ID: 2736

Salary Range: $55,000.00 To $60,000.00 Annually

Summary/ Objective

The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with a goal to become the best operator possible. The General Manager responsibilities include overseeing the day-to-day operations of assigned location and team members, enforcing company policies, achieving company goals and metrics. To be successful in this role, you should be a thoughtful leader and decision maker, helping our people develop and be productive, while ensuring profits are on the rise. Ultimately helping the company grow and thrive.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Requirements & Skills

*Mandatory Requirement- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position. You will train at one of our certified training locations; this may require travel depending on location. You must successfully complete training before assuming role as a General Manager.*

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
• Reliable Transportation
• Must be able to work nights and weekends.
• Extremely Professional Appearance
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.
• Must be able to lift up to 50 lbs
• Meet Labor goals (determined by store sales)
• Meet Food Cost Goals (determined by store sales)