General Manager

Krg Holdings Llc; Tallahassee (FL); On-site; USD 55,000 - 62,000; Full time

Job summary

Jersey Mike's Subs in Tallahassee, FL is seeking a General Manager to lead daily operations and drive restaurant performance. The role requires coaching staff, enforcing policies, and achieving profit goals while delivering exceptional guest experiences.

The manager will oversee scheduling, inventory, training, and adherence to food safety standards, with a focus on optimizing service quality and financial results.

Qualifications

• Experience in leadership and restaurant management settings.
• Ability to train and coach staff and manage a team.
• Willingness to work in a fast-paced environment and supervise operations.

Responsibilities

• Oversee day-to-day operations of the location and staff.
• Enforce company policies and achieve location goals and metrics.
• Provide direction to management and staff to deliver high service levels.
• Monitor operations and identify opportunities for improvement.
• Provide coaching and feedback to employees and assess performance.
• Ensure guest satisfaction through high service quality and engagement.
• Manage food quality, safety, and cleanliness standards.
• Control labor and product costs within goals.
• Train staff on customer service principles and procedures.
• Follow policies including cash handling and safety/security.
• Support new marketing promotions.
• Conduct staff and weekly meetings.
• Identify weaknesses and retrain as needed.
• Handle administrative duties like paperwork, inventory, and scheduling.

Skills

Interpersonal skills

Communication

Leadership

Organizational skills

Dependability

Maturity

Reliability

Availability for nights/weekends

Professional appearance

Initiative

Multi-tasking

Sales focus

Physical stamina (lift 50 lbs)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Management Market St Jersey Mike's, Tallahassee, FL, US

2 days ago Requisition ID: 2798

Salary Range: $55,000.00 To $62,000.00 Annually

Summary/ Objective

The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with a goal to become the best operator possible. The General Manager responsibilities include overseeing the day-to-day operations of assigned location and team members, enforcing company policies, achieving company goals and metrics. To be successful in this role, you should be a thoughtful leader and decision maker, helping our people develop and be productive, while ensuring profits are on the rise. Ultimately helping the company grow and thrive.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Work Schedule and Hours: This is an exempt, salaried position with a general expectation of a 50-hour workweek. The position generally requires availability and work across at least five days per week, with the specific schedule determined by business needs and operational requirements. The position may require work outside of customary business hours, including evenings, weekends, meetings, travel and other activities necessary to fulfill the responsibilities of the role. Employees are expected to manage their schedules effectively, maintain the level of time and attention necessary to successfully perform the responsibilities of the position, and meet the Company's expectations regarding work schedules and business needs.

Requirements & Skills

Mandatory Requirement- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position. You will train at one of our certified training locations; this may require travel depending on location. You must successfully complete training before assuming role as a General Manager.

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
• Reliable Transportation
• Must be able to work nights and weekends.
• Extremely Professional Appearance
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.
• Must be able to lift up to 50 lbs
• Meet Labor goals (determined by store sales)
• Meet Food Cost Goals (determined by store sales)