Restaurant General Manager — Lead Team & Grow Sales

Krg Holdings Llc; Panama City Beach (FL); Sur place; USD 55 000 - 62 000; Plein temps

Résumé du poste

Krg Holdings Llc in Panama City Beach, FL is seeking a General Manager to lead daily restaurant operations, uphold brand culture, and drive customer satisfaction and profits.

The role requires strong leadership, the ability to coach staff, manage labor and food costs, and ensure safety and quality standards while working nights and weekends. Training may require travel.

Qualifications

• Strong interpersonal relations, comms and organizational skills; leadership and supervisory abilities.
• Reliable Transportation.
• Willingness to work nights and weekends.
• Extremely professional appearance.
• Ability to work in a fast-paced, changing environment.
• Take the initiative.
• Ability to handle multiple tasks and expand business opportunities.
• Desire to own and increase weekly sales.
• Lift up to 50 lbs.
• Meet labor goals based on store sales.
• Meet food cost goals based on store sales.

Responsabilités

• Identify and delegate responsibilities to management and staff to meet objectives and ensure excellent service.
• Enforce company policies and procedures.
• Direct management and staff to achieve restaurant goals.
• Review operations and manage staff to identify problems and opportunities for improvement.
• Provide coaching and feedback and assess performance regularly.
• Deliver a positive guest experience with high service levels.
• Manage restaurant to meet standards in food quality, safety, and cleanliness.
• Monitor product and labor costs to stay within targets.
• Train and coach staff on customer service principles.
• Follow company cash handling and safety procedures.
• Implement new marketing promotions.
• Conduct staff and weekly meetings.
• Identify weaknesses and retrain as needed.
• Handle weekly paperwork, inventory, ordering, Zenput, and scheduling.

Connaissances

Leadership

Communication

Organizational skills

Supervisory skills

Dependability

Maturity

Reliable transportation

Customer service

Time management

Initiative

Multi-tasking

Sales focus

Physical stamina

Food cost awareness

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Pier Park Jersey Mike's Full Time Management Panama City Beach, FL, US

30+ days ago Requisition ID: 2742

Salary Range: $55,000.00 To $62,000.00 Annually

Summary/ Objective

The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with a goal to become the best operator possible. The General Manager responsibilities include overseeing the day-to-day operations of assigned location and team members, enforcing company policies, achieving company goals and metrics. To be successful in this role, you should be a thoughtful leader and decision maker, helping our people develop and be productive, while ensuring profits are on the rise. Ultimately helping the company grow and thrive.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Requirements & Skills

*Mandatory Requirement- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position. You will train at one of our certified training locations; this may require travel depending on location. You must successfully complete training before assuming role as a General Manager.*

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
• Reliable Transportation
• Must be able to work nights and weekends.
• Extremely Professional Appearance
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.
• Must be able to lift up to 50 lbs
• Meet Labor goals (determined by store sales)
• Meet Food Cost Goals (determined by store sales)