General Manager

Jersey Mike's (Canada); Powder Springs (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Jersey Mike's Subs in Powder Springs, GA is seeking a General Manager to lead daily restaurant operations, coach staff, and drive guest satisfaction. The role emphasizes strong leadership, adherence to policies, and sustained profitability within a busy store environment.

The candidate will oversee staff performance, schedules, and training programs, while ensuring food quality, safety, and cleanliness standards are met.

Qualifications

• Strong interpersonal relations, communication and organizational skills.
• Leadership, supervisory skills, dependability, maturity.
• Reliable transportation.
• Must be able to work nights and weekends.
• Extremely professional appearance.
• Ability to work in a fast paced environment.
• Take the initiative.
• Ability to handle multiple tasks and creatively organize opportunities.
• Desire to take ownership and increase weekly sales.
• Must lift up to 50 lbs.
• Meet labor goals and food cost goals.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team and staff to achieve restaurant goals.
• Review operations and manage staff to identify problems and opportunities for improvement.
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Monitor product and labor costs to stay within goals (scheduling based on store sales).
• Train and coach staff on customer service principles and practices.
• Follow Jersey Mike's Subs policies and procedures, including cash handling and safety/security.
• Implement new marketing promotions.
• Conduct weekly staff meetings.
• Identify employee weaknesses and retrain as necessary.
• Handle weekly administrative duties: paperwork, inventory, product ordering, scheduling and labor.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Powder Springs Jersey Mike's Full Time Management Powder Springs Jersey Mike's, Powder Springs, GA, US

6 days ago Requisition ID: 2851

Summary/ Objective

The General Manager is passionate and upholds the brand’s culture and standards. Continuously shows strong leadership skills and work ethic. The General Manager understands that customer satisfaction always takes priority and efficient restaurant operations make it possible. They are experienced leaders with a goal to become the best operator possible. The General Manager responsibilities include overseeing the day-to-day operations of assigned location and team members, enforcing company policies, achieving company goals and metrics. To be successful in this role, you should be a thoughtful leader and decision maker, helping our people develop and be productive, while ensuring profits are on the rise. Ultimately helping the company grow and thrive.

Responsibilities

• Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved.
• Implement and enforce company policies and procedures.
• Provide direction to management team, and staff to achieve restaurant goals.
• Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
• Provide coaching and feedback to employees and assess performance on an ongoing basis.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness.
• Consistently monitor product and labor costs to remain within goals.(Following the scheduling template based on store sales)
• Train and coach staff on customer services principles and practices.
• Follow KRG’s and Jersey Mike’s Subs policies and procedures, including those for cash handing and safety/security.
• Implement new marketing promotions.
• Conducting staff and weekly meetings.
• Identify employee weaknesses and retrain as necessary.
• Efficient in administrative duties: Weekly paperwork, crunch time inventory, product ordering, Zenput, marketing, scheduling and labor.

Work Schedule and Hours: This is an exempt, salaried position with a general expectation of a 50-hour workweek. The position generally requires availability and work across at least five days per week, with the specific schedule determined by business needs and operational requirements. The position may require work outside of customary business hours, including evenings, weekends, meetings, travel and other activities necessary to fulfill the responsibilities of the role. Employees are expected to manage their schedules effectively, maintain the level of time and attention necessary to successfully perform the responsibilities of the position, and meet the Company's expectations regarding work schedules and business needs.

Requirements & Skills

*Mandatory Requirement- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position. You will train at one of our certified training locations; this may require travel depending on location. You must successfully complete training before assuming role as a General Manager.*

• Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
• Reliable Transportation
• Must be able to work nights and weekends.
• Extremely Professional Appearance
• Ability to work in a fast paced, ever-changing environment.
• Take the initiative.
• Ability to handle multiple tasks Demonstrated ability to creatively organize and expand business opportunities.
• Desire to take ownership and increase weekly sales.
• Must be able to lift up to 50 lbs
• Meet Labor goals (determined by store sales)
• Meet Food Cost Goals (determined by store sales)